HOSPITAL VISITING

Hospital visiting guidelines updated 16 September 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are not acceptable. See our COVID-19 pages for detailed information about hospital visiting guidelines, COVID-19 tests and care in the community advice. See www.vaccinatecanterburywestcoast.nz for information about vaccinations.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Gear Up Against Legionella

Gear up against legionella

Cases of Legionnaires’ disease typically increase during the months of September, October and November during gardening season. Te Mana Ora – The Public Health Unit is urging everyone to ‘gear up’ to protect themselves against legionella bacteria that causes Legionnaires’ disease.

Legionella bacteria live mainly in water, soil and potting mix, and hot water cylinders.

If you are handling garden soil, compost or potting mixes, you need to be aware of the possible risk of getting Legionnaires’.

Public health advice is to gear up to avoid getting the disease. We are encouraging everyone to share the message, so we can prevent our whānau, family and friends from getting Legionnaires’ disease.

Gear up when handling compost, potting mix, and soil.

  1. Mask up and wear gloves
    Use well-fitting disposable face mask and wear gloves when handling compost and potting mix.
  1. Cut (don’t rip)
    Open bags of compost or potting mix carefully and away from your face using scissors.
  1. Work outside
    Work with compost or potting mix in a well-ventilated outdoor area.
  1. Compost dry? Damp it down
    Dampen down compost or potting mix to reduce dust.
  1. Soap it up
    Wash your hands thoroughly with soap and water after the work is done. 

​Download our campaign poster

Gear Up Against Legionella A4 Poster (PDF, 140KB)

Gear up against legionella

Share this on social media

Gear Up Against Legionella Facebook Tile (JPG, 700KB)

Gear up against legionella

​FAQs

What are the symptoms to look out for?

The symptoms can appear ‘flu-like’ from a mild infection known as Pontiac fever to a serious form of pneumonia called Legionnaires’ disease.

Mild infection (Pontiac fever)

Pontiac fever is a mild infection that has symptoms similar to the flu, such as muscle aches and fever. You don't get pneumonia. Symptoms begin between a few hours to 3 days after being exposed to the Legionella bacteria. 

Serious infection (Legionnaires’ disease)

Legionnaires’ disease is a type of severe pneumonia (lung infection) that is caused by the Legionella bacteria. It can cause serious illness and can be fatal. The signs and symptoms of Legionnaires’ disease are similar to that of a lung infection (pneumonia). It can also sometimes cause infection outside your lungs. 

The early signs may include muscle aches, cough, tiredness, headache and loss of appetite.

This is followed by fever and chills.

Sometimes nausea, vomiting and diarrhoea (runny poos) may occur and you may become confused.

Symptoms usually begin 2–10 days after being exposed to the bacteria. It can take longer, so watch for symptoms for about 2 weeks after exposure.

You are likely to get quite sick and need hospital treatment.

What should I do if I think I have Legionnaires’?

If you have signs of Legionnaire’s disease, see your doctor immediately. Your doctor may arrange for you to have a blood test, sputum test, urine test or a chest x-ray. Chest x-rays will show whether you have pneumonia. The other tests will help to confirm whether it is due to the Legionella bacteria.

How is Legionnaires’ treated?

People with mild infection (Pontiac fever) don't usually need treatment and recover within 2–5 days. 

People with Legionnaires’ disease require treatment with antibiotics. It is important to be diagnosed and treated quickly. Early treatment can stop the disease from becoming severe. Because this can cause serious illness, go back to your doctor or to hospital if your symptoms are getting worse.

Because there are many different strains of Legionella bacteria, having had legionellosis does not protect you from infection and you can develop legionellosis again if exposed to the bacteria. 

Because it is not spread from person to person, you can return to work whenever you feel well enough. There is no risk of infecting other people.  

How can I minimise the risk of getting Legionnaires’?

Gear up when handling compost, potting mix, and soil.

  1. Mask up and wear gloves

Use well-fitting disposable face mask and wear gloves when handling compost and potting mix.

  1. Cut (don’t rip)

Open bags of compost or potting mix carefully and away from your face using scissors.

  1. Work outside

Work with compost or potting mix in a well-ventilated outdoor area.

  1. Compost dry? Damp it down

Dampen down compost or potting mix to reduce dust.

  1. Soap it up

Wash your hands thoroughly with soap and water after the work is done. 

Page last updated: 13 September 2021

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