VISITING HOSPITAL

All hospital visitors are encouraged to wear a medical face mask. Expand this message for information about visiting hospital. 

Last updated:
31 October 2024

Some visitor restrictions for all Health New Zealand | Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and we encourage all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and visitors safe.

To keep everybody safe:

  • Visitors or support people are advised to not visit our facilities if they are unwell. We advise that you do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are encouraged to be worn at all sites. Masks will be provided if you don’t have one.
  • Please practice hand hygiene with provided alcohol-based hand rub/gel

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear a surgical mask as a minimum – please use surgical masks provided.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours.

All visitors are encouraged to wear a medical face mask.

Parents/caregivers can be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where visitor restrictions might apply.

Patients and visitors can also read the additional COVID-19 related visiting guidelines .

Get help paying for residential care: Here’s how

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  4. Get help paying for residential care: Here’s how

People who require long-term supported accommodation due to an illness or a disability may be entitled to a subsidy.

The Ministry of Health has information on the Residential Care Subsidy, the Residential Support Subsidy, or the Top-Up Subsidy.

Residential Care Subsidy

This is available for people whose disabilities are age-related. It helps pay for long-term age-related care. People who are not financially eligible for the subsidy may be able to get a Residential Care Loan.

Top-Up Subsidy

If a person in age-related care has been declined or chooses not to apply for the Residential Care Subsidy, they will have to pay either the cost of contracted care services or the maximum contribution set by the facility’s territorial local authority. The Top-Up Subsidy will pay the more expensive of the two.

Residential Support Subsidy

This subsidy is for people with disabilities that are not age-related to help pay for support care.

Page last updated: 27 November 2018

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