Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment.
Please show your mask exemption card and appointment letter to staff at the entrance.
*Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.
Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.
There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and visitors safe.
Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.
Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.
All visitors are recommended to wear a medical face mask.
Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.
See the message at the top of the page, which is one way you can stay in touch during these exceptional circumstances.
Visitors are welcome at our Tuarangi facility in Ashburton and our Aged Care residents within Kaikoura Health, subject to the space available. All visitors are recommended to wear a medical face mask.
Visiting hours for services in Christchurch Women's Hospital maternity services are as follows:
Visiting hours for our Community Maternity Units can be found here
All visitors who are able to are recommended to wear a medical mask for the duration of their visit. However, we appreciate that some siblings may be too young to wear a mask.
To minimise risk, masked adults may visit, subject to the space available and siblings are the only child visitors allowed.
Women in labour in the Christchurch Women’s Hospital birthing suite, on the Maternity Ward and at our Community Maternity Units can have the usual support people, subject to space, for the duration of their stay in our facilities.
Parents/caregivers can be with their baby in the Neonatal Intensive Care Unit (NICU).
Antenatal classes have resumed, but medical masks are recommended where they are being held on health facility premises.
People can have one or two support people to accompany them. We understand that in addition to this, people may need to bring young children to an appointment – please encourage them to wear a mask if they are old enough to do so.
Where a person with a disability needs a support person to access health services, for example, a sign language interpreter, support person for a learning disability, or someone to assist with mobility – that support person is in addition to permitted visitor/s.
Café opening hours are back to normal and they are open to both staff and public as follows. We encourage people to wear masks in our cafés when food and beverages are not being consumed:
|Great Escape Café||9am - 7.30pm, 7 days.|
|Willow Lane, Waipapa||8am - 8pm, 7 days.|
|Kanuka, Outpatients||7am - 3.30pm, Monday - Friday.|
|PeaBerry, Waipapa||7am - 3.30pm, Monday - Friday.|
|Parkside Café||7am - 3pm, Monday - Friday.|
|Christchurch Women's Hospital Café||8am - 2pm, Monday - Friday.|
|Ashburton Hospital Café||8am - 3:30pm, Monday - Friday.|
|Burwood Travis Courtyard Café||8am - 4pm, 7 days.
Reduced hours: 8am - 3.30pm, 24 December to 15 January
|Hillmorton Hospital Avon Café||8am - 3pm, Monday - Friday.|
Page last updated: 16 September 2022
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