Hospital visitors don’t need a Vaccine Pass, but do need to scan in, and wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for visiting guidelines, COVID-19 tests and care in the community advice. See for info about vaccinations.

We are at RED according to the NZ COVID-19 Protection Framework

Last updated:
23 January 2022

The following visitor restrictions are in place for all Canterbury DHB hospitals and health facilities:

  1. All visitors need to scan in using the COVID-19 Tracer App or sign in on arrival and provide their contact details
  2. If you’re using the COVID-19 Tracer App, please ensure Bluetooth tracing is turned on
  3. All visitors must wear a surgical/medical mask. Fabric face coverings are no longer acceptable
  4. All visitors are expected to practice safe physical distancing. You should remain two metres away from people you don’t know
  5. Everyone, including visitors should practise good hand hygiene
  6. Visitors who are unwell should not be entering our facilities.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information:

Where to find support after a traumatic event

If you or someone you know needs mental wellbeing support or advice:

  • Call or text 1737 to speak with a trained counsellor. This service is free of charge and is available day and night.
  • Connect with the AllRight? Team who specialise in wellbeing advice.

There are also resources available online here:

See your own general practice team first – they can refer you to other services as appropriate

For general information and advice on the mental health support services we have available, visit Canterbury mental health services

Emergency/acute crisis support

  • If you require urgent or crisis mental health care: Freephone 0800 920 092 (24 hours a day, 7 days a week).

General Practices and pharmacies

All are open as usual so make these your first point of contact with our health system for non-emergency care.

After-hours facilities available to help you:

  • The 24 Hour Surgery, 401 Madras St. 03 365 7777. Open 24hrs every day.
  • Moorhouse Medical, 3 Pilgrim Place. 03 365 7900. Open 8am-8pm every day.
  • Riccarton Clinic, 6 Yaldhurst Road. 03 343 3661. Open 8am-6pm every day.

Page last updated: 2 July 2020

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