COVID-19 (Coronavirus)

Information about changes at Canterbury DHB hospitals and health centres can be found at


No visitors are allowed, except under exceptional circumstancesFurther details...

Last updated:
27 March 2020

  • No visitors are allowed, except under exceptional circumstances. The exceptions to the no visitor policy include:
    • A nominated person supporting a terminally ill patient through their end of life care
    • A parent/guardian who is supporting a child
    • The chosen support person of a woman who is giving birth. This does not apply to the woman’s postnatal stay however, and no visitors will be permitted during this stage of the woman’s care
  • The decision about whether exceptional circumstances apply outside of these exemptions is at the discretion of the Charge Nurse/Midwife Manager or another lead clinician.
  • Children under the age of 16 are not allowed to visit at any time.
  • All visitors will be assessed at the entry to ensure they meet the exception criteria and will be required to register their details.
  • Visitors who are unwell will not be allowed entry.

These restrictions apply to all wards and services at all times, including the Emergency Department and Intensive Care Unit.

Where to find support after a traumatic event

If you or someone you know needs mental wellbeing support or advice:

  • Call or text 1737 to speak with a trained counsellor. This service is free of charge and is available day and night.
  • Connect with the AllRight? Team who specialise in wellbeing advice.

There are also resources available online here:

See your own general practice team first – they can refer you to other services as appropriate

For general information and advice on the mental health support services we have available, visit Canterbury mental health services

Emergency/acute crisis support

  • If you require urgent or crisis mental health care: Freephone 0800 920 092 (24 hours a day, 7 days a week).

General Practices and pharmacies

All are open as usual so make these your first point of contact with our health system for non-emergency care.

After-hours facilities available to help you:

  • The 24 Hour Surgery, 401 Madras St.03 365 7777. Open 24hrs every day.
  • Moorhouse Medical, 3 Pilgrim Place. 03 365 7900. Open 8am-8pm every day.
  • Riccarton Clinic, 6 Yaldhurst Road. 03 343 3661. Open 8am-6pm every day.

Page last updated: 14 October 2019

Is this page useful?