ORANGE

Hospital visiting guidelines updated 20 July 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for detailed information about hospital visiting guidelines, COVID-19 tests and care in the community advice. See www.vaccinatecanterburywestcoast.nz for information about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
20 July 2022

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Wednesday 20 July 2022

With the recent resurgence in cases in Canterbury, largely due to the Omicron BA.5 subvariant we are seeing an increase in demand right across the health system. Presentations to our Christchurch ED and Ashburton’s AAU are higher than ever and admission rates are high, which means we have a shortage of resourced beds.

Recently, we have seen too many unwell people coming to visit someone in hospital and too many that cannot or will not wear a medical mask. This increases the risk to vulnerable people in hospital. For these reasons we need to everything we can to minimise these risks.

We have therefore tightened visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • One visitor per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.
  • No visitors under 16 to any part of our facilities.
  • No visitors to COVID +ve patients other than in exceptional circumstances.
  • No eating or drinking at the bedside or anywhere other than cafes or areas designated for eating/drinking, as taking your mask off puts patients at risk.
  • Visitors or support people must not visit our facilities if they are unwell with cold or flu-like symptoms (even if they have tested negative) or have had a recent tummy bug.
  • Do not visit if you are COVID +ve or a household contact of someone who has tested positive
  • Surgical/medical masks must be worn at all times at all sites and will be provided if people don’t have them. Mask exemptions do not apply in our facilities – people who cannot tolerate a mask cannot visit at this time.
  • Hand sanitiser stations are visible and must be used.

By sticking to the rules above, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances where trusted whānau members provide assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – again, please check with the ward’s Charge Nurse before you come to hospital to visit.
  • People attending Christchurch ED or Ashburton AAU can have one support person with them.
  • Women in labour and in the birthing suite can have two named support people + their community LMC/midwife if they have one – for the duration of the birth only. All other women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Women’s Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments. No under 16s are allowed to visit or attend appointments.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted).
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Visiting patients with COVID-19

  • To avoid them becoming infected with COVID-19 and passing it one, visitors to COVID-19 positive patients will not be allowed except in extenuating circumstances – by prior agreement with the Charge Nurse Manager only, and wearing an N95 mask.
  • Other methods of communication will be facilitated e.g. phone, facetime, zoom etc.

You must NOT visit the hospital if you

  • are a household contact of a COVID-19 positive case
  • are COVID-19 positive
  • Have a cold or flu/COVID-19-like symptoms (even if you are testing negative for COVID-19)

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Everyone visiting our facilities must wear a mask, no exceptions

While we appreciate that some people have legitimate reasons for being exempt from wearing a mask and may even have an official card to confirm this, people who cannot or will not wear a mask cannot visit someone in hospital or attend hospital, other than to access healthcare treatment*. This is another measure to minimise the risk to vulnerable patients.

*healthcare treatment includes: Emergency Department care, outpatient appointments, surgery or a procedure. 

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Document Library

Our latest key plans and reports are listed at the top of this page, other recent documents are listed by date under these documents. 

Use the search menu (left) to apply a filter and list documents. Each document has a document type, a summary, and topics and tags associated with it. Some popular document types are listed below:
All Meeting Minutes and Agenda
OIA Responses

1240 documents.

Orderly Health and Safety Representative

  • The name of the Orderly Health and Safety representative as at 26 April 2021
  • How long they had held that role, and
  • A description of the responsibilities of that role

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Canterbury DHB Board – Meeting Agenda – 17 February 2022

The Canterbury DHB Board meet approximately every month. Board agenda papers are usually published two days before a board meeting.

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Ovarian cancer

Total requests during the 12 months of 2020 were for CA-125 blood tests in your DHB region?  Can you also please specify the total estimated population your DHB serves.

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ICU capacity

What investment in the increased number of ICU beds by region and hospital, have been delivered, from 01 October 2019 to the date of your issuing the data.

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Measles

  • Provide all documentation and evidence in support of MOH statement section 3.1.4 that GEN-A strain of measles is not transmissible.
  • Provide all documentation and evidence in support of 2019 measles epidemic that lab confirmed GEN-A was not transferred from another vaccine recipient partially or fully vaccinated.
  • Provide all documentation and evidence in support of B3 or D8 strains not resulting from transmission by GEN-A strain. Provide all documents and evidence in support that B3 and D8 strains are not endemic in New Zealand.
  • Provide all documents and evidence for identification of multiple strains B3 D8 GEN-A (any combination) that were laboratory confirmed in individuals.
  • Provide all documents and evidence that lab confirmed GEN-A strains were in vaccinated individuals only.
  • Provide all documents and evidence of unvaccinated individuals identified with GEN-A strain.

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COVID-19 information and communications

Information and communications about the design of COVID-19 related visual material.

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Hospital Advisory Committee (HAC) Meeting Agenda – 3 February 2022

The Hospital Advisory Committee (HAC) meets approximately every 3 months.

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Disability Steering Group (DSG) Meeting Minutes – 28 January 2022

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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Medical Oncology and Radiation Oncology referral wait times, staffing and capacity

30/11/2021 REVISED REQUEST: MEDICAL ONCOLOGY and Radiation Oncology -  ONLY Oncology Dept:

  • How many people who have been referred for a first specialist appointment for suspected cancer are waiting over the clinically recommended time frame?
  • What is the CDHB's maximum wait time target for cancer referrals?
  • How many people with diagnosed cancer are waiting to get a specialist appointment for treatment?
  • What is the CDHB doing to address  this?
  • What requests has the CDHB received from staff in the oncology department for additional staff to be recruited?
  • How was this responded to?

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Sabin oral polio vaccine

Given that it may be stored for two years was the Sabin oral polio vaccine used in Christchurch in 1964 sourced from Europe through USA, direct from USA or direct from Europe?

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Cost of RMO locums in 2021

Amount paid to RMO locums hired through agencies or bureaus outside of the management of District Health Board (i.e. not including casual employees of the District Health Board) in the period 1 April 2020 to 31 March 2021 and 1 April 2021 to 31 October 2021.

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Surgeries / procedures / assessments cancellations

Partial transfer from MoH:

  1. How many surgeries /procedures/assessments have been cancelled in the past year?
  2. Is it possible to break that number down by month?
  3. How many surgeries/procedures/assessments were cancelled in 2019 and in 2017?

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Declined gastro-intestinal department referrals

The percentage of patients that have been declined referrals from multiple internal and external requests for gastro-intestinal department (Multiple being more than 3 separate GP/Doctor referrals) 3/12/2021 time frame 1/1/2010-1/11/2021.

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Cost of COVID-19 hospital checkpoints

COVID-19 - The total cost of every set-up including contractors, security, workforce, hireage, purchases, administration, equipment, computer connections, stationery and any other expense associated with these checkpoints at all hospitals and any other facilities.

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Orthopaedic surgery and related questions

17 questions: Orthopaedic surgery wait list, pain management, number of surgeons, support services for patients with spinal injury, prescription drug addiction, pain clinic. Suicides while waiting for surgery.

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Trans vaginal ultrasounds

How referrals for trans vaginal ultrasound scans are treated.

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Pfizer COVID-19 vaccine and rheumatoid arthritis

Pfizer vaccine - for persons with an autoimmune or inflammatory disorder such as Rheumatoid Arthritis.

 

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Fetal Deaths and Neonatal Deaths (additional questions re vaccination status)

Follow up to CDHB 10746 Fetal deaths and neonatal deaths.

  1. Please supply the covid 19 vaccination status for every Canterbury DHB mother who has experienced a stillbirth or a neonatal death in 2021.
  2. Please provide the date of covid 19 vaccination receipt (and if it was a first or second dose) and the date of the stillbirth or neonatal death for each mother.

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Electrical switch rooms fire suppression

  • Please advise how many of your electrical switch rooms have fire suppression systems?
  • If there is a fire suppression system what type of system, e.g. water sprinklers, gas flood, or other system ?
  • If nothing, then NIL.

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Unpaid leave

Unpaid Leave - LWOP (Leave without Pay) for period longer than six months 2015-2021 YTD.

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COVID-19 vaccinations for Māori

Covid-19 vaccination programmes and planning for Māori:

  • Copies of any plans formulated to vaccinate Māori in the region against Covid-19.
  • Details of measures the DHB has taken to provide vaccinations to Māori in the region, including staffing and resourcing.
  • Reports, briefings, memos, or other updates provided to the DHB's senior leadership on the progress of Covid-19 vaccine rollout to Māori.
  • Details of any data the DHB is collecting to monitor the vaccination of Māori against Covid-19. correspondence between senior leadership and the Ministry of Health relating to the vaccination of Māori against Covid-19.
  • Correspondence between senior leadership and other DHBs relating to the vaccination of Māori against Covid-19.
  • Correspondence between senior leadership and Māori health providers, experts and/or iwi relating to the vaccination of Māori against Covid-19.

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More informationDownload pdf (101MB)

COVID-19 swab instructions

COVID-19 testing: Please provide the instructions given to the nurses at MIQ on how to administer the test.

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Emergency Department presentations

ED / Emergency Department admissions 2020 and 2021 broken down by month and types of admissions.

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Information about Myocarditis Pericarditis and Vaccinations

Myocarditis and pericarditis information. Myocarditis cases overall, and month by month. Pericarditis cases overall and month by month. (Broken down by age and gender). Vaccine doses month by month Feb-Nov 2021. broken down by 1st dose, 2nd dose, age and gender.

 

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Attention-deficit/hyperactivity disorder (ADHD)

  1. Do you diagnose ADHD for those under the age of 18, and for those over 18?
  2. If so, what is the process to getting a diagnosis, and who does the diagnosis? If not, please explain why not.
  3. What is the waiting list/average time frame to be diagnosed over the last 12 months? (for under and over 18)
  4. What support do you provide once they are diagnosed?
  5. Do you have the ability to cope with an ADHD person in crisis?
  6. What care is provided?

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COVID-19 information updates

Who is given information on the daily COVID cases in each DHB region in advance of any Ministry of Health or government statement, or briefing? Which stakeholders and/or partner organisations are given information? The nature of the information; what information about the COVID cases are people given?

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Drug and Alcohol Residential Services

RE Alcohol and Drug residential services: Live in treatment services: number, name, location, number closed between 2015 and 2021. Wait list for these facilities, average wait time, Alcohol and detox beds - located and how many? Average wait time for drug and alcohol detox bed. Average number of people on wait list for drug and alcohol detox bed between 2015 and 2021.

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Fetal Deaths and Neonatal Deaths

Medical Certificate of Causes of Fetal and Neonatal Death' forms that have been filled out, per month, since June 2020 to date in your District Health Board area. (Ministry of Health web page reference:
https://bit.ly/3mGoO1q )

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Child heart surgery and subsequent pregnancy/births

How many individuals in New Zealand had full open-heart surgery as a child (<16) and subsequently went on to become pregnant and give birth.  

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Tree removal from Burwood Hospital Campus

Information about the cost of removing trees from Burwood Hospital Campus grounds.

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Gallbladder treatment wait times

After referral from a GP and acceptance for an appointment, what is the current wait time for a first specialist appointment for patients with gallbladder issues? After the first specialist appointment is completed and surgery approved for gallbladder removal, what is the current wait time for the surgery to be completed? What steps is the CDHB undertaking to ensure that patients are seen (first specialist appointment) within four months of referral?

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Number of pharmacy staff (November 2021)

Pharmacists: headcount/FTE, Pharmacy Technicians headcount/FTE, Pharmacy Assistants headcount/FTE, resignations and pending resignations since 4/11/2020 broken down into pharmacists, pharmacy technicians and pharmacy assistants.

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COVID-19 vaccination status and access to healthcare

Policy regarding declining treatment or not being seen in relation to vaccination status.

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Road access to Hillmorton Hospital

Questions regarding road access once the new Hillmorton Hospital building is completed.

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Canterbury DHB Board – Meeting Agenda – 16 December 2021

The Canterbury DHB Board meet approximately every month. Board agenda papers are usually published two days before a board meeting.

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More informationDownload pdf (3MB)

Emergency Department presentations 2020/2021

  • How many people admitted to emergency department since 1st March until now.
  • As well compared from 1st March 2020 until 31st December 2020.
  • Also breakdown information on reasons for admitting to emergency department.

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More informationDownload pdf (1MB)

Disability Steering Group (DSG) Meeting Minutes – 26 November 2021

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (300KB)

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Page last updated: 15 July 2022

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