VISITING HOSPITAL

All hospital visitors are encouraged to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
31 October 2024

Some visitor restrictions for all Health New Zealand | Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and we encourage all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and visitors safe.

To keep everybody safe:

Visitors or support people are advised to not visit our facilities if they are unwell. We advise that you do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
Surgical/medical masks are encouraged to be worn at all sites. Masks will be provided if you don’t have one.
Please practice hand hygiene with provided alcohol-based hand rub/gel

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

People can visit patients who have COVID-19 but they must wear a surgical mask as a minimum – please use surgical masks provided.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours.

All visitors are encouraged to wear a medical face mask.

Parents/caregivers can be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where visitor restrictions might apply.

Patients and visitors can also read the additional COVID-19 related visiting guidelines .

Change your contact details

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Change your contact details

Use this online form to tell us about a change to your name, address, family doctor (GP) or your contact phone number. If you prefer not to use this form, there are also several other ways you can tell us to change your contact details. Please use our Enquiry form for enquiries about other services.

You can enter changes for more family members by Adding more people at the end of the form.

What contact information needs updating? (Required)*
- Name
- Phone number
- Address
- Doctor (GP)
Select at least one option: Name, Phone number, Address and/or Doctor (GP), so that all the correct form fields are available to be completed. This is required* the form cannot be submitted without selecting one of the boxes.
Current Name (Required)*
First names Last name
Enter all of your current names. This is required*, the form cannot be submitted without entering your first and last names.
Were you known by another name?
- Yes
- No
If you were you known to us by another name please tell us your former name.
Other names previously known by (Required)*
First names Last name
If you were you known to us by another name please tell us the names you were previously known by.
NHI Number

Your NHI (National Health Index) Number is a unique number given to every patient, it is usually found on all appointment letters and consists of 3 letters and 4 numbers.
Date of birth (Required)*
DD slash MM slash YYYY

Enter your date of birth. This is required, the form cannot be submitted without entering this information.
Current Postal Address (Required)*
Street Address City Postcode Country

Enter your new postal address to be used for correspondence with Canterbury DHB. All fields need to be completed and are required *, the form cannot be submitted without entering information into all address fields.
Old Postal Address (Required)*
Street Address City Postcode Country

Enter your former postal address. Providing your old address helps us find your records on our system.
Current Phone Number (Required)*
Mobile or Landline
Enter at least one phone number to use if we need to contact you. This is required, the form cannot be submitted without entering this information.
Old Phone Number (Required)*
Mobile or Landline
The name of your current doctor and GP practice (Required)*

Let us know the name of your doctor (GP) and your GP Practice so that we can update their records if necessary.
The name of your old doctor and GP practice (Required)*

Let us know the name of your former doctor (GP) and your former GP Practice, this helps us to update your health record.
Email Address
Enter Email Confirm Email

Please provide your contact email address if you have one.
Would you like a confirmation email when your contact details have been updated?
- Yes (Note: You must enter an email address above)
- No
Note: You must provide an email address if you would like a confirmation email.
Add more people
Current Name (Required) Actions
There are no people.
Maximum number of people reached.
Optionally add more people in your family or household to this request.
Comments
You can let us know any additional helpful information about these contact changes, but please use our other Enquiry form for enquiries about other services.
Please check all details are correct before submitting this form.
Name
This field is for validation purposes and should be left unchanged.

Page last updated: 18 August 2020

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