HOSPITAL VISITING

Hospital visiting guidelines updated 16 September 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are not acceptable. See our COVID-19 pages for detailed information about hospital visiting guidelines, COVID-19 tests and care in the community advice. See www.vaccinatecanterburywestcoast.nz for information about vaccinations.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Cancer and haematology

Cancer and haematology services are listed below, you can also check the comprehensive hospital wards and departments pages, see Christchurch Hospital, Burwood Hospital, Christchurch Women’s Hospital, Christchurch Outpatients, Ashburton Hospital and other health facilities.

8 health services.

Adolescent and Young Adult (AYA) Cancer Service

The Adolescent and Young Adult Cancer Service helps to improve outcomes for young people aged between 12 and 24 with cancer in New Zealand, by coordinating cancer care with  health professionals, and assisting patients and your families during and after treatment.

More information

Canterbury Regional Cancer and Haematology Service (CRCHS)

The Canterbury Regional Cancer and Haematology Service is comprised of Medical Oncology, Radiation Oncology, Haematology, and Palliative Care...

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Gynaecologic Oncology

The Gynaecologic Oncology service is based at Christchurch Women's Hospital. Women with all types and stages of gynaecologic cancer are referred to the service for investigation and treatment.

More information

Haematology

The Christchurch Haematology Service provides a comprehensive specialist service for patients with blood disorders which include Bone Marrow transplantation, treatment for haematological malignancies, bleeding and thrombotic disorders.

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Medical Oncology

The Canterbury Regional Cancer & Haematology Service (CRCHS) Medical Oncology Department is one of two tertiary centres delivering medical oncology and chemotherapy treatment in the South Island. It is located at on the ground floor of the Christchurch Hospital Oncology building.

More information

Nuclear Medicine

Specialist services provided by the Christchurch Hospital Nuclear Medicine Department include; Diagnostic Imaging, Radiopharmacy and Radionuclide Therapies.

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Palliative Care

Palliative care is a holistic approach to the care of people with progressive incurable disease, that aims to prevent and relieve suffering.

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Radiation Oncology

The Radiation Oncology Department provides cancer patients with Radiation Therapy treatment. It is part of the Canterbury Regional Cancer & Haematology Service (CRCHS) at Christchurch Hospital.

More information

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Page last updated: 20 December 2021

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