Burwood Hospital

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

• Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
• Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
• Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
• For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
• Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
• Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

• People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
• Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

For more details about visiting hospital please see our COVID-19 page.

Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. 

Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes coming into the Emergency Department, outpatient appointments,  surgery or a procedure. 

Free patient and visitor parking is available on site and also on Mairehau Road. Car parking areas for visitors can be reached via Entry 1 on Burwood Road. The best entry and parking to use for patients having surgery is Entry 5 on Mairehau Road.

Mobility car parks

There is disability parking close to the hospital main entrance (via entry 1) and near the rear hospital entrance (via entry 5).

There is a car DROP-OFF ZONE for patients outside Burwood Hospital main entrance, see hospital map.

If you are a patient; you can be taken by car to be dropped off at the hospital main entrance.

Volunteers are on hand during the day to help people to find their way to appointments, or there are wayfinding maps and staff who can help you at hospital main reception inside the hospital entrance.

If you are a mobility parking permit holder you can park in one of the designated mobility car parking spaces located at the front and rear of the building.

Several buses stop near Burwood Hospital in both directions. Check www.metroinfo.co.nz for more details of bus routes and timetables.

• 7 - Halswell/Queenspark (Orange Line)
• 135 - New Brighton/The Palms

Public Transport Map

Click on a bus stop icon for more information about bus stops and routes near Burwood Hospital.

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There is bike parking outside main hospital entrance for public use, bike park locations are listed on the map below. You can click on a bike icon for more information.

Security note: Bike parking is at the owner’s own risk, we strongly advise you to lock your bike securely to a bike stand with a D-lock, and to not use a thin loop of wire / combination lock.

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