VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors can also read the additional COVID-19 related visiting guidelines .

The Princess Margaret Hospital

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

For more details about visiting hospital please see our COVID-19 page.

The Princess Margaret Hospital (TPMH), was opened in 1959 and is situated at the foot of the Port Hills, in the south of Christchurch on Cashmere Road, near the intersection with Hackthorne Road.

Some health services continue to be provided in the Heathcote building at The Princess Margaret Hospital site, however, most services have now been relocated to Burwood Hospital and Hillmorton Hospital.

 

Phone

Alternatively some direct phone numbers are listed on the Wards & Services page.

Location

Address
The Princess Margaret Hospital
Cashmere Road, Christchurch

Postal Address
The Princess Margaret Hospital
Private Bag 4733, Christchurch

In an emergency

The Princess Margaret Hospital does not have an Emergency Department.

The nearest emergency medical care is at Christchurch Hospital, for non-emergency medical care go to an urgent care clinic.

In a medical emergency, call 111 and ask for an ‘ambulance’.

For advice about evening time and urgent medical care in Canterbury see after-hours and urgent care advice

Visiting 

  • Mothers & Babies Unit / C Ward, 10am-8pm Daily - note this service has moved to Building 14 at Hillmorton Hospital
  • Wāhi Oranga (formerly known as Seager Clinic) 10am-8pm Daily - note this service has moved to Building 12 at Hillmorton Hospital 
  • Ngā Kākano (formerly known as Child, Adolescent & Family Inpatient Unit) - please call (03) 337 7773 for the best time to visit - note this service has moved to Building 14 at Hillmorton Hospital

Please check our COVID-19 page for the latest information about visiting hospital.

Enquiries and feedback

We welcome your feedback about our services and your experiences at The Princess Margaret Hospital.

Note: We cannot give medical advice by email. Please contact your doctor or the person in charge of your medical care.

The Princess Margaret Hospital facilities at a glance

Page last updated: 13 February 2024

Is this page useful?