Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.
There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and visitors safe.
Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.
Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.
All visitors are recommended to wear a medical face mask.
Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.
For more details about visiting hospital please see our COVID-19 page.
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment.
Please show your mask exemption card and appointment letter to staff at the entrance.
*Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.
The Princess Margaret Hospital (TPMH), was opened in 1959 and is situated at the foot of the Port Hills, in the south of Christchurch on Cashmere Road, near the intersection with Hackthorne Road.
A number of inpatient, outpatient, and day-patient mental health services are provided at The Princess Margaret Hospital site. Inpatient service includes the Rehabilitation Service (Seager Clinic) which moved from Hillmorton Hospital to The Princess Margaret Hospital site. This service is located on the ground floor of The Heathcote Building. Seager Clinic provides extensive care for people assessed as having a significant disorder arising from an established diagnosis of psychiatric illness and who require intensive support.
A number of specialty mental health services, some inpatient and some outpatient, are clustered in C Block of the main building of The Princess Margaret Hospital, this is a single-storey building immediately to the left of the Hospital's main entrance.
The Older Persons Health & Rehabilitation Community Teams are based in the Heathcote Building.
Alternatively some direct phone numbers are listed on the Wards & Services page.
The Princess Margaret Hospital
Cashmere Road, Christchurch
The Princess Margaret Hospital
Private Bag 4733, Christchurch
The Princess Margaret Hospital does not have an Emergency Department.
The nearest emergency medical care is at Christchurch Hospital , for non-emergency medical care go to an urgent care clinic.
In a medical emergency, call 111 and ask for an ‘ambulance’.
For advice about evening time and urgent medical care in Canterbury see after-hours and urgent care advice
Please check our COVID-19 page for the latest information about visiting hospital.
Specialist Mental Health Service Units can be flexible with visiting outside of times listed above. Staff will be happy to discuss options with visitors. Visitors may sometimes be asked to wait when their family member or friend is occupied
in part of the treatment programme.
We welcome your feedback about our services and your experiences at The Princess Margaret Hospital.
Note: We cannot give medical advice by email. Please contact your doctor or the person in charge of your medical care.
Disabled & Visitor toilets
Car parking is available at various points around the site, also on Cashmere Road. Taxis are available from outside the hospital on Cashmere Road.
A bus stop is located outside the main entrance between entrances 2 and 3 which can be seen on the The Princess Margaret Hospital Map.
The Princess Margaret Hospital is located on Cashmere Road, near the intersection with Hackthorne Road.
Large signs indicate routes to hospital services and wards.
Services at The Princess Margaret Hospital are listed below. Click on service names to find out more about each service.
|Adult Community Referral Centre (ACRC)||Level 4 West, Heathcote Building, entry C on map||03 337 7997|
|Adult Community Therapy Service||Level 2, Heathcote Building, entry C on map||03 337 7765|
|CAF Emergency Team (CAFEm)||Ground Floor, Heathcote Building, entry F on map||0800 218 219 (select 2 option)|
|CAF South Community and Outreach Team||Level 1, Heathcote Building, entry C on map||03 337 8740|
|Child, Adolescent and Family Inpatient Unit||C Block, entry a on map||03 337 7773|
|Community Rehabilitation Enablement & Support Team (CREST)||Level 4 West, Heathcote Building, entry C on map||03 337 7765|
|Community Stroke Rehabilitation Service||Level 2 East, Heathcote Building, entry C on map||03 337 7765|
|C Ward - Mothers and Babies Mental Health Service (Inpatients)||C Block, entry a on map|
|Eating Disorders Unit||C Block, entry b on map||03 337 7939|
|Heathcote Building||Heathcote Building, entry C on map||03 337 7704|
|Judges' Room||R Block, entry b on map|
|Interpreter/Translator Service||-||03 364 0669|
|Main Reception||F Block, entry a on map||03 337 7899|
|Mothers and Babies Community Mental Health Service (Outpatients)||C Block, entry a on map|
|Mothers and Babies Mental Health Service (Inpatients)||C Block, entry a on map|
|Older Persons' Health Specialist Service - North East Community Team||Level 3 East, Heathcote Building, entry C on map||03 337 7765|
|Older Persons' Health Specialist Service - South West Community Team||Level 3 West, Heathcote Building, entry C on map||03 337 7765|
|Older Persons' Mental Health (OPMH) Community Team||Heathcote Building, entry C on map||03 337 7765|
|Patient Enquiries||-||03 337 7800|
|Seagar Clinic (Rehabilitation Inpatient Unit)||Ground Floor, Heathcote Building, entry D on map||03 337 7704|
|Youth Forensic Team||Relocated to Whakatata House, 44 Cashel Street, Christchurch Central City,||03 339 1126|
There is a vending machine (café station) for hot drinks (tea, coffee and hot chocolate), and a place to sit near the security desk in the main building foyer. This is open Monday to Friday during normal service hours.
There is a cold drinks and snacks vending machine located next to the café station. The vending machine has a couple of shelves of cold drinks and some shelves of snacks: chocolate, crackers with processed cheese, and packets of chips. There are no hot/fresh food facilities on-site.
On weekends inpatients are able to access the hot drinks and snack vending machines.
Page last updated: 13 March 2023
Is this page useful?