VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Teen health

Alcohol Drug Helpline

If you are worried about your own drug taking, or a friend, get in touch with the Alcohol Drug Helpline on 0800 787... read more about Alcohol Drug Helpline»

Being healthy from birth through the teen years

Kidshealth has heaps of articles and resources on all sorts of children’s health topics, including (but not limited... read more about Being healthy from birth through the teen years»

Community Services Card = cheaper GP fees

Many general practices charge lower fees if you have a Community Services Card (CSC). If you have a CSC, the most you... read more about Community Services Card = cheaper GP fees»

Do I need braces? And other questions for teenage teeth

If you have crooked teeth, your dentist might recommend orthodontic treatment which can improve how your teeth look and... read more about Do I need braces? And other questions for teenage teeth»

Eight of the most common ways kids get injured

Childhood injuries are common. Thankfully most of these are minor. But every year in New Zealand children are badly... read more about Eight of the most common ways kids get injured»

Everyday activities can be hard. Here’s how to keep going

Having a health condition or injury might seem limiting, but it doesn't mean you have to stop doing all the things you... read more about Everyday activities can be hard. Here’s how to keep going»

Free hearing checks

The Ministry of Health funds free hearing checks for children. If your child has a hearing loss, finding it early is... read more about Free hearing checks»

Get a great night’s sleep, here’s how…

We’ve got some tips to help you get a good, refreshing night’s sleep as often as you can. Good sleep habits will... read more about Get a great night’s sleep, here’s how…»

Get free dentist visits while you can

Dental care is free up until you turn 18, so get it while you still can! The Community Dental Service provides free... read more about Get free dentist visits while you can»

Getting a flu jab is your best defence against influenza

Getting a flu jab is your best defence against influenza and 100,000 Cantabrians have now received theirs. If you... read more about Getting a flu jab is your best defence against influenza»

Getting your flu shot early is more important than ever this year

During and following this COVID-19 Omicron outbreak, influenza vaccination is more important than ever. As our borders... read more about Getting your flu shot early is more important than ever this year»

Good-looking smiles are easy

This Healthy Smiles video will show you some easy ways to keep your teeth healthy and looking good. Good oral health is... read more about Good-looking smiles are easy»

Help for children whose parents have a mental illness or addiction

There are people and organisations that can help you. If you, or a child you know, needs help to cope with a family... read more about Help for children whose parents have a mental illness or addiction»

How to get free dentist visits

All kids in New Zealand get free dental care up until their 18th birthday. Adults can also be eligible for funded... read more about How to get free dentist visits»

How to talk to your kids about puberty

It's important to talk to your children about puberty. Try to start talking to them before signs of puberty develop so... read more about How to talk to your kids about puberty»

Immunisations: Get them now, get them free

Immunisation is the best way to protect yourself and others from infectious diseases. The Ministry of Health funds a... read more about Immunisations: Get them now, get them free»

Is immunisation safe for children?

The evidence is clear: Immunisation is safe. It protects your child from some serious diseases and helps to stop those... read more about Is immunisation safe for children?»

Is your life getting in the way of sleeping?

As a teenager you need more sleep than ever, but you also have to deal with increasing school work, sport, and your own... read more about Is your life getting in the way of sleeping?»

It’s OK to ask for help, so who do you ask?

If it’s an emergency, dial 111 now. There are lots of reasons young people need help or someone to talk to, such as... read more about It’s OK to ask for help, so who do you ask?»

Maintain that killer smile

It’s easy to keep your smile looking good. The Ministry of Health has put together some facts and simple tips on how... read more about Maintain that killer smile»

Monkeypox

Monkeypox (MPX) is a viral disease that can be transmitted by close contact with skin lesions, body fluids, respiratory droplets and contaminated materials.

read more Monkeypox»

Overdosing on opioids

When people take high doses of opioids, it can lead to an overdose, with the slowing or stopping of breathing and... read more about Overdosing on opioids»

Reduce your cancer risk

There are some simple things you can do to reduce your chances of getting the Big C. It’s up to you how many of these... read more about Reduce your cancer risk»

Stress is very common. Here’s how to limit it

Throughout life good and bad things happen. It is normal to feel overwhelmed or stressed when changes are happening in... read more about Stress is very common. Here’s how to limit it»

Wait, kids need MORE exercise than adults?

Yes. Physical activity is an essential part of life for all children and young people. Children usually want to play... read more about Wait, kids need MORE exercise than adults?»

Warm up plans for rugby players

ACC RugbySmart’s “Warm up, strength & conditioning” programmes are designed to reduce injuries among male and... read more about Warm up plans for rugby players»

What to do when your child is being bullied

Bullying happens in all age groups, but it is not a normal part of growing up. You should feel safe at school, at home,... read more about What to do when your child is being bullied»

Zero doctor fees for under-14s

All children under 14 years old can get free doctors’ visits and cheaper or free prescriptions. To take advantage of... read more about Zero doctor fees for under-14s»

Showing 1-29 of 29 results, page 1 of 1.

Page last updated: 24 August 2022

Is this page useful?