COVID-19 (Coronavirus)

Information about changes at Canterbury DHB hospitals and health centres can be found at


No visitors are allowed, except under exceptional circumstancesFurther details...

Last updated:
27 March 2020

  • No visitors are allowed, except under exceptional circumstances. The exceptions to the no visitor policy include:
    • A nominated person supporting a terminally ill patient through their end of life care
    • A parent/guardian who is supporting a child
    • The chosen support person of a woman who is giving birth. This does not apply to the woman’s postnatal stay however, and no visitors will be permitted during this stage of the woman’s care
  • The decision about whether exceptional circumstances apply outside of these exemptions is at the discretion of the Charge Nurse/Midwife Manager or another lead clinician.
  • Children under the age of 16 are not allowed to visit at any time.
  • All visitors will be assessed at the entry to ensure they meet the exception criteria and will be required to register their details.
  • Visitors who are unwell will not be allowed entry.

These restrictions apply to all wards and services at all times, including the Emergency Department and Intensive Care Unit.

Care around the clock

Make your GP team your first call 24/7

In an emergency, always call 111. For everything else, make your general practice team your first call 24/7 when you or someone in your family is sick. A nurse is available after hours to give free health advice. Just phone your usual general practice number

You’ll get care around the clock when you phone your general practice team

About ‘care around the clock'

This care around the clock video explains how the care around the clock service works. If you call your doctor after they are closed, a nurse can provide you with advice.

Page last updated: 3 December 2018

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