All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Christchurch Sexual Health Service

Use our sexual health symptoms tool - find out what to do next

Many STIs have NO SYMPTOMS, the best time to do a check-up is 2 weeks after you’ve had sex with someone new. You can use our sexual health questionnaire tool to work out if you have symptoms and should contact the Sexual Health Clinic.

Christchurch Sexual Health Service aims to provide sexual health care that is patient focused, culturally appropriate and of an excellent standard.


Christchurch Sexual Health Clinic is a specialist service offering free and confidential sexual health care including:

  • Diagnosis and management of sexually transmitted infections (STI's) and HIV as well as other related conditions, such as certain genital skin conditions and genital pain.
  • Sexual health advice and guidance
  • Onsite and takeaway STI test kits including optional bloods tests for HIV and Syphilis.
  • Outreach clinics
  • NO Walk-in clinics

Access to services

The clinic has a triage process via initial phone call 03 364 0485 to our admin team who will advise how best to proceed. Your GP can refer you to our specialised service if required.

More information

Read more about Using the Christchurch Sexual Health Clinic (PDF) on the Healthinfo website.

Page last updated: 8 April 2024

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