COVID-19 (Coronavirus)

Information about changes at Canterbury DHB hospitals and health centres can be found at www.cdhb.health.nz/covid19

VISITORS TO HOSPITAL

No visitors are allowed, except under exceptional circumstances – Further details...

Last updated:
27 March 2020

  • No visitors are allowed, except under exceptional circumstances. The exceptions to the no visitor policy include:
    • A nominated person supporting a terminally ill patient through their end of life care
    • A parent/guardian who is supporting a child
    • The chosen support person of a woman who is giving birth. This does not apply to the woman’s postnatal stay however, and no visitors will be permitted during this stage of the woman’s care
  • The decision about whether exceptional circumstances apply outside of these exemptions is at the discretion of the Charge Nurse/Midwife Manager or another lead clinician.
  • Children under the age of 16 are not allowed to visit at any time.
  • All visitors will be assessed at the entry to ensure they meet the exception criteria and will be required to register their details.
  • Visitors who are unwell will not be allowed entry.

These restrictions apply to all wards and services at all times, including the Emergency Department and Intensive Care Unit.

Kaikōura Health (Te Hā o Te Ora)

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The Kaikōura Health (Te Hā o Te Ora) facility provides primary care, aged care, acute care, maternity, radiology, and medical/trauma stabilisation services.

Located on the old Kaikōura hospital site, the new state-of-the-art Health Centre accommodates 21 beds, which includes 14 long stay rooms as well as six GP managed flexi-beds and a delivery/postnatal maternity suite plus a resuscitation room and observation bed and radiology. It also accommodates multi-purpose General Practice rooms, physiotherapy, community dental, and other visiting health specialists.

Services include palliative care, post-surgery support, pre-operation, nurse-led fracture clinics, dementia patient support, health promotion activities and wou​nd care clinics. Video conferencing technology also enables people to have face to face consultations with their specialist health provider without having to leave Kaikōura.

Phone

See Health Services for more contact phone numbers

Service Hours

25 March 2020: There are COVID-19 visitor restrictions in place – further details...

Kaikōura Health (GP admitted inpatients, aged residential care and maternity)

  • Visiting hours: 10am-12noon and 3pm-6pm daily. Or as arranged with nursing staff.

Kaikōura Healthcare (General Practice)

  • Monday to Friday: 8:00am - 6:00pm
  • Thursday: 9:00am - 6:00pm
  • Saturday and Sunday: 10:30am-12 noon

Location

Address
Kaikōura Health
25 Deal Street
Kaikoura

After-hours and emergencies

Kaikōura Healthcare (General Practice)

Walk in clinics on the weekends and public holidays are for urgent and emergency care and patients with urgent conditions are given first priority, all other patients are seen on a first-come first-served basis.  After-hours charges will apply.

After-hours medical care: If you call the clinic you will be transferred to our after-hours service.

In a medical emergency, call 111 and ask for an ‘ambulance’.

Enquiries and feedback

We welcome your feedback about our services and your experiences at Kaikōura Health.

Note: We cannot give medical advice by email. Please contact your doctor or the person in charge of your medical care.

Patients and Visitors

View patient and visitor advice

Kaikōura Health facilities at a glance

Accessible facility

Disability car parking

Food & drink vending machines

Language Interpreters

Patient and visitor parking

Smokefree hospital

Visitor & accessible toilets

Wi-Fi (Free to use)

Page last updated: 25 March 2020

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