RED

Hospital visitors don’t need a Vaccine Pass, but do need to scan in, and wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for visiting guidelines, COVID-19 tests and care in the community advice. See www.vaccinatecanterburywestcoast.nz for info about vaccinations.

We are at RED according to the NZ COVID-19 Protection Framework

Last updated:
23 January 2022

The following visitor restrictions are in place for all Canterbury DHB hospitals and health facilities:

  1. All visitors need to scan in using the COVID-19 Tracer App or sign in on arrival and provide their contact details
  2. If you’re using the COVID-19 Tracer App, please ensure Bluetooth tracing is turned on
  3. All visitors must wear a surgical/medical mask. Fabric face coverings are no longer acceptable
  4. All visitors are expected to practice safe physical distancing. You should remain two metres away from people you don’t know
  5. Everyone, including visitors should practise good hand hygiene
  6. Visitors who are unwell should not be entering our facilities.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information:

Kaikōura Health (Te Hā o Te Ora)

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Visitor restrictions effective from 23 January 2022 until further notice

You do not need to show your My Vaccine Pass to enter DHB facilities, but you must scan the NZ Tracer App QR code for each building or specific area you enter, where a unique QR code is displayed – or sign in manually. You must also wear a paper surgical/medical mask at all times unless medically exempt, or eating or drinking in a designated area.

Visiting Acute care patients

  • Visiting Hours 10am to 12 noon and 3pm to 6pm for next two weeks and to be reviewed
  • Maximum of 2 designated visitors per patient, with only one designated visitor attending at a time
  • Visits no longer than 30 minutes
  • Visitors are asked to bring their own mask or face covering
  • Visitors are required to visit in the patient room; not to visit with any other patients and to maintain physical distancing – 2 metres away from people you don’t know and one metre away from people you know

Note: Exceptions will be considered on compassionate grounds for end of life care, they will any additional visits as approved by the Nurse Manager/Clinical Director.

Visiting for residents in Age Related Residential Care (Rest Home)

  • Visiting hours are from 10am to 12 noon and 3pm to 6pm
  • Two designated visitors per resident, with only one designated visitor attending at a time, and all visits are to occur in the resident’s room
  • Please bring a mask to wear if you will be within two metres of residents
  • We ask that you continue to enter via the door from the deck, ringing the doorbell to get the attention of staff
  • Please sign in and out in our Visitors book for each visit
  • Please do not visit if you are unwell as this puts our vulnerable elderly patients at risk.

For more details about what to do when visiting please see our COVID-19 page.

The Kaikōura Health (Te Hā o Te Ora) facility provides primary care, aged care, acute care, maternity, radiology, and medical/trauma stabilisation services.

Located on the old Kaikōura hospital site, the new state-of-the-art Health Centre accommodates 21 beds, which includes 14 long stay rooms as well as six GP managed flexi-beds and a delivery/postnatal maternity suite plus a resuscitation room and observation bed and radiology. It also accommodates multi-purpose General Practice rooms, physiotherapy, community dental, and other visiting health specialists.

Services include palliative care, post-surgery support, pre-operation, nurse-led fracture clinics, dementia patient support, health promotion activities and wou​nd care clinics. Video conferencing technology also enables people to have face to face consultations with their specialist health provider without having to leave Kaikōura.

Phone

See Health Services for more contact phone numbers

Service Hours

Kaikōura Health (GP admitted inpatients, aged residential care and maternity)

  • Visiting hours: 10am to 12 noon and 3pm to 8pm daily. Or as arranged with nursing staff.

Kaikōura Healthcare (General Practice)

  • Monday to Friday: 8am - 6pm
  • Thursday: 9am - 6pm
  • Saturday and Sunday: 10.30am - 12 noon

Location

Address
Kaikōura Health
25 Deal Street
Kaikoura

After-hours and emergencies

Kaikōura Healthcare (General Practice)

Walk in clinics on the weekends and public holidays are for urgent and emergency care and patients with urgent conditions are given first priority, all other patients are seen on a first-come first-served basis.  After-hours charges will apply.

After-hours medical care: If you call the clinic you will be transferred to our after-hours service.

In a medical emergency, call 111 and ask for an ‘ambulance’.

Enquiries and feedback

We welcome your feedback about our services and your experiences at Kaikōura Health.

Note: We cannot give medical advice by email. Please contact your doctor or the person in charge of your medical care.

Patients and Visitors

View patient and visitor advice

Kaikōura Health facilities at a glance

Accessible facility

Disability car parking

Food & drink vending machines

Language Interpreters

Patient and visitor parking

Smokefree hospital

Visitor & accessible toilets

Wi-Fi (Free to use)

Page last updated: 25 January 2022

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