ORANGE

Hospital visitors don’t need a Vaccine Pass, but must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for visiting guidelines, COVID-19 tests current case numbers in regions of Canterbury and care in the community advice. See www.vaccinatecanterburywestcoast.nz for info about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
19 April 2022

For visitors to all facilities effective from Tuesday 19 April 2022

With the change to the ORANGE Traffic Light setting, Canterbury DHB is easing its visitor policy in recognition of the fact we have passed the peak of the current Omicron outbreak and case numbers are slowly reducing.

The following visitor restrictions are now in place for all Canterbury DHB hospitals and health facilities:

  • One adult visitor may be accompanied by no more than one child over the age of 12 per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.  No children under 12 and those 12 and over must be accompanied by an adult and wear a medical mask.
  • Visitors or support people should not visit our facilities if they are unwell.
  • Surgical/medical masks must be worn at all times at all Canterbury DHB sites and will be provided if people don’t have them.
  • Hand sanitiser stations are visible and must be used.

By adhering to these conditions, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances (ie more than one visitor) where a trusted whānau member provides assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – please check with the ward’s Charge Nurse before you come to hospital to visit
  • People attending Christchurch ED or Ashburton AAU can have one support person with them
  • Women in labour and in the birthing suite can have two support people, and women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Womens Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments, no children are allowed to visit.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted, following a supervised negative RAT result)
  • Children who are inpatients, one other visitor (other than a parent or caregiver) is able to visit in consultation with the nurse in charge.
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Face covering exemption cards

The Exemptions Team at the Ministry of Health is now responsible for processing requests for Face Covering Communication Cards.

Updated information about mask wearing, and how to request an exemption card can now be found here. People unable to request an exemption card online can call 0800 28 29 26 and select option 2, or text 8988

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Men's health

Add five ways to wellbeing into your day

​Whether the going is good or times are tough, research has shown that five key actions can make a real difference to... read more about Add five ways to wellbeing into your day»

Alcohol Drug Helpline

If you are worried about your own drug taking, or a friend, get in touch with the Alcohol Drug Helpline on 0800 787... read more about Alcohol Drug Helpline»

Are your medicines right for you? How to find out

When taken correctly with regular reviews by your doctor, medications can improve your health and prolong your life.... read more about Are your medicines right for you? How to find out»

Being a caregiver at home…

Providing personal care to someone can make a huge difference in their life. It is also a big responsibility for you.... read more about Being a caregiver at home…»

Choose a Mediterranean diet

The Mediterranean diet is a healthy eating plan. It's based on traditional foods eaten in countries around the... read more about Choose a Mediterranean diet»

Community Services Card = cheaper GP fees

Many general practices charge lower fees if you have a Community Services Card (CSC). If you have a CSC, the most you... read more about Community Services Card = cheaper GP fees»

Condoms? Vasectomy? Options for healthy sex and contraception

There are a few options for men’s contraception and sexual health, including using condoms or getting a vasectomy.... read more about Condoms? Vasectomy? Options for healthy sex and contraception»

Depression: You don’t have to tough it out

Depression and anxiety can happen to anybody, but men are less likely to reach out for help. Experiencing depression is... read more about Depression: You don’t have to tough it out»

Eating for good health

What you eat can make a huge difference to your health and wellbeing. Choosing healthy foods can lower your risk of... read more about Eating for good health»

Everyday activities can be hard. Here’s how to keep going

Having a health condition or injury might seem limiting, but it doesn't mean you have to stop doing all the things you... read more about Everyday activities can be hard. Here’s how to keep going»

Fatigue: It’s not just ‘being tired at work’

Fatigue is a real issue in industries that rely on workers being mentally and physically alert. Fatigue reduces a... read more about Fatigue: It’s not just ‘being tired at work’»

Five ways to wellbeing

Feeling… blah? We've all been there! As well as sapping our energy levels, feeling a bit flat can start to take... read more about Five ways to wellbeing»

Gear Up Against Legionella

Cases of Legionnaires’ disease typically increase during the months of September, October and November during... read more about Gear Up Against Legionella»

Getting a flu jab is your best defence against influenza

Getting a flu jab is your best defence against influenza and 100,000 Cantabrians have now received theirs. If you... read more about Getting a flu jab is your best defence against influenza»

Getting your flu shot early is more important than ever this year

During and following this COVID-19 Omicron outbreak, influenza vaccination is more important than ever. As our borders... read more about Getting your flu shot early is more important than ever this year»

Has someone close to you been seriously injured?

ACC has web-based advice and resources for people to find out what they need to do if they're injured in an accident... read more about Has someone close to you been seriously injured?»

Help for children whose parents have a mental illness or addiction

There are people and organisations that can help you. If you, or a child you know, needs help to cope with a family... read more about Help for children whose parents have a mental illness or addiction»

Is immunisation safe for children?

The evidence is clear: Immunisation is safe. It protects your child from some serious diseases and helps to stop those... read more about Is immunisation safe for children?»

Is sitting at work bad for you?

Well… it can be if you don’t sit in the right posture. But spending a lot of time standing up can also be bad... read more about Is sitting at work bad for you?»

Keeping yourself safe during COVID-19

Canterbury Medical Officer of Health, Dr Ramon Pink shares some advice about keeping yourself safe during... read more about Keeping yourself safe during COVID-19»

Manly eating: Moving on from steak and two veg

Eating well can help you look better, have more energy at work, perform better at sports, and live longer. Read a... read more about Manly eating: Moving on from steak and two veg»

Older people can get depressed too. Find out how to manage it

Depression is not a normal part of ageing and it is not a character weakness. It is a medical illness and there are... read more about Older people can get depressed too. Find out how to manage it»

Overdosing on opioids

When people take high doses of opioids, it can lead to an overdose, with the slowing or stopping of breathing and... read more about Overdosing on opioids»

Reduce your cancer risk

There are some simple things you can do to reduce your chances of getting the Big C. It’s up to you how many of these... read more about Reduce your cancer risk»

Retrain your bladder

Many men have trouble peeing, or trouble stopping peeing. If you have urinary symptoms, you can get help. It is... read more about Retrain your bladder»

Serious injuries and disabilities

The Accident Compensation Corporation (ACC) provides support and services to people with lasting impairments after... read more about Serious injuries and disabilities»

The End of Life Choice Act 2019 and the Assisted Dying Service

The Ministry of Health is responsible for implementing the End of Life Choice Act 2019 (the Act). This includes making... read more about The End of Life Choice Act 2019 and the Assisted Dying Service»

This is the most common injury for people 65 years and older

Falls are the most common cause of injury for people 65 years or older, and falls make up two thirds of all ACC claims... read more about This is the most common injury for people 65 years and older»

This one simple thing will help you live longer, happier, and healthier

Staying active is one of the best things you can do for your health and wellbeing. Even if you are getting older, or... read more about This one simple thing will help you live longer, happier, and healthier»

What is ergonomics, and why is your office chair uncomfortable?

Ergonomics in the workplace is how your equipment is designed and placed to be comfortable for your body and prevent... read more about What is ergonomics, and why is your office chair uncomfortable?»

What’s the difference between osteoarthritis and arthritis?

Osteoarthritis is a type of arthritis caused by natural wear and tear to the cartilage and joints over time. It can... read more about What’s the difference between osteoarthritis and arthritis?»

When collecting becomes hoarding. Is it a problem?

For some people, collecting things grows out of control. Their homes become cluttered, often causing a fire or health... read more about When collecting becomes hoarding. Is it a problem?»

Work outdoors? Keep yourself safe from solar radiation

Radiation from the sun is like any other workplace hazard: it needs to be minimised to reduce risk. Worksafe has some... read more about Work outdoors? Keep yourself safe from solar radiation»

Work shouldn’t make you sick. Learn about workplace wellness here

Whether your work has you walking around, sitting in an office, or doing physical labour, you need to look after... read more about Work shouldn’t make you sick. Learn about workplace wellness here»

Showing 1-35 of 35 results, page 1 of 1.

Page last updated: 8 June 2022

Is this page useful?