VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Older persons' health

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Older persons health services are listed below, you can also check the comprehensive hospital wards and departments listings, see Burwood Hospital, The Princess Margaret Hospital, Christchurch Hospital and other health facilities.

Healthinfo

If you would like advice about older persons healthcare, please see our partner website www.healthinfo.org.nz

Advice includes:

Respite care for older people

Retirement villages & rest homes

Support & services for older people

Support for carers

3 health services.

Adult Community Referral Centre (ACRC)

Many subsidised services are available to help people remain independent and in their own home through the Adult Community Referral Centre (ACRC).

More information

Meals on Wheels

The Meals on Wheels service provides a freshly cooked hot dinner meal at midday for those that find it difficult to prepare or access a hot meal. 

More information

Older Persons Health and Rehabilitation Community Services

The Community Services within the Older Persons Health Service comprises of six interdisciplinary Community Services teams that cover the greater Christchurch area.

More information

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Page last updated: 23 June 2022

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