Some visitor restrictions for all Health New Zealand | Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.
There is still a heightened risk to vulnerable people in hospital and we encourage all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and visitors safe.
Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.
Visiting hours for our hospitals have returned to pre COVID-19 hours.
All visitors are encouraged to wear a medical face mask.
Parents/caregivers can be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where visitor restrictions might apply.
Visitors are welcome at our Tuarangi facility in Ashburton and our Aged Care residents within Kaikoura Health, subject to the space available. All visitors are recommended to wear a medical face mask.
Visiting hours for services in Christchurch Women's Hospital maternity services are as follows:
Visiting hours for our Community Maternity Units can be found here
All visitors who are able to are recommended to wear a medical mask for the duration of their visit. However, we appreciate that some siblings may be too young to wear a mask.
To minimise risk, masked adults may visit, subject to the space available, and siblings are the only child visitors allowed.
Women in labour in the Christchurch Women’s Hospital birthing suite, on the Maternity Ward and at our Community Maternity Units can have the usual support people, subject to space, for the duration of their stay in our facilities.
Parents/caregivers can be with their baby in the Neonatal Intensive Care Unit (NICU).
Antenatal classes have resumed, but medical masks are recommended where they are being held on health facility premises.
People can have one or two support people to accompany them. We understand that in addition to this, people may need to bring young children to an appointment – please encourage them to wear a mask if they are old enough to do so.
Where a person with a disability needs a support person to access health services, for example, a sign language interpreter, support person for a learning disability, or someone to assist with mobility – that support person is in addition to permitted visitor/s.
Café opening hours are back to normal and they are open to both staff and public as follows. We encourage people to wear masks in our cafés when food and beverages are not being consumed:
| Cafes | Opening hours | Payment Method |
|---|---|---|
| Great Escape Café | 9am - 7.30pm, 7 days. | Cash and Cashless payments |
| Willow Lane, Waipapa | 8am - 8pm, 7 days. | Cashless transactions only |
| Kanuka, Outpatients | 7am - 3.30pm, Monday - Friday. | Cashless transactions only |
| PeaBerry, Waipapa | 7am - 3.30pm, Monday - Friday. | Cashless transactions only |
| Parkside Café | 7am - 3pm, Monday - Friday. | Cash and Cashless payments |
| Christchurch Women's Hospital Café | 8am - 2pm, Monday - Friday. | Cashless transactions only |
| Ashburton Hospital Café | 8am - 3:30pm, Monday - Friday. | Cash and Cashless payments |
| Burwood Travis Courtyard Café | 8am - 4pm, 7 days. | Cash and Cashless payments |
| Hillmorton Hospital Avon Café | 8am - 3pm, Monday - Friday. | Cash and Cashless payments |
Page last updated: 28 February 2024
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