Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment.
Please show your mask exemption card and appointment letter to staff at the entrance.
*Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.
For visitors to all facilities effective from Wednesday 20 July 2022
With the recent resurgence in cases in Canterbury, largely due to the Omicron BA.5 subvariant we are seeing an increase in demand right across the health system. Presentations to our Christchurch ED and Ashburton’s AAU are higher than ever and admission rates are high, which means we have a shortage of resourced beds.
Recently, we have seen too many unwell people coming to visit someone in hospital and too many that cannot or will not wear a medical mask. This increases the risk to vulnerable people in hospital. For these reasons we need to everything we can to minimise these risks.
We have therefore tightened visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities.
Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:
By sticking to the rules above, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.
Exceptions to the ‘one visitor’ policy
Visiting patients with COVID-19
You must NOT visit the hospital if you
Exceptions for people with disabilities
An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.
Everyone visiting our facilities must wear a mask, no exceptions
While we appreciate that some people have legitimate reasons for being exempt from wearing a mask and may even have an official card to confirm this, people who cannot or will not wear a mask cannot visit someone in hospital or attend hospital, other than to access healthcare treatment*. This is another measure to minimise the risk to vulnerable patients.
*healthcare treatment includes: Emergency Department care, outpatient appointments, surgery or a procedure.
All usual entrances are now open.
One visitor per patient at a time – no visitors under 16, no exceptions to the requirement to wear a mask. Under 16s and people without masks cannot visit at this time.
Ashburton Hospital Visiting Hours are 11am – 2pm and 4pm – 8pm daily.
If you need a support person with you at your appointment, you can bring one well, support person over 16 to accompany you.
For more details about what to do when visiting please see our COVID-19 page.
Ashburton Hospital provides a range of Inpatient, Day patient, Outpatient and Community based health services to the community. The Hospital has 74 beds and annually admits around 5,000 patients, cares for 2,600 day patients and 15,000 patients attend outpatient appointments.
Rural health services employ around 550 full time and part time staff, which includes a clinical workforce in medicine, surgery and gynaecology, supported by nursing and allied health professionals with extensive experience in a wide range of clinical situations.
To contact a hospital departments or ward, call general enquiries and ask for a department. Alternatively some direct phone numbers are listed on Wards & Services page.
Please check our COVID-19 page for the latest information.
Street address
Ashburton Hospital
28 Elizabeth Street
Ashburton
Postal address
Ashburton Hospital
Private Bag 801
Ashburton 7740
Hot meals, savoury items, sandwiches, scones, muffins, cakes, slices, selection of non-alcoholic drinks, barista coffee.
General information for people visiting a hospital in Canterbury.
We welcome your feedback about our services and your experiences at Ashburton Hospital.
Note: We cannot give medical advice by email. Please contact your doctor or the person in charge of your medical care.
You can ask for directions at the reception. Large signs indicate hospital services and wards.
Service | Phone |
---|---|
Acute Admitting Unit (AAU) | - |
Cafe | - |
Endoscopy / Day Procedure Unit (DPU) | - |
General Enquiries | 03 307 8450 |
General Manager | 03 307 8485 |
Home Support | 03 307 8488 |
Laboratory | 03 307 8456 |
Maternity Centre | 03 307 8483 |
Medical Day Unit (MDU) | - |
Outpatient Department | 03 307 8453 |
Pharmacy | 03 307 6910 |
Radiology | - |
Public Health Nursing Service | 03 307 8378 |
Radiology (X-Ray) | 03 307 8457 |
Page last updated: 22 July 2022
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