VISITING HOSPITAL

All hospital visitors are encouraged to wear a medical face mask. Expand this message for information about visiting hospital. 

Last updated:
31 October 2024

Some visitor restrictions for all Health New Zealand | Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and we encourage all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and visitors safe.

To keep everybody safe:

  • Visitors or support people are advised to not visit our facilities if they are unwell. We advise that you do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are encouraged to be worn at all sites. Masks will be provided if you don’t have one.
  • Please practice hand hygiene with provided alcohol-based hand rub/gel

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear a surgical mask as a minimum – please use surgical masks provided.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours.

All visitors are encouraged to wear a medical face mask.

Parents/caregivers can be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where visitor restrictions might apply.

Patients and visitors can also read the additional COVID-19 related visiting guidelines .

Minor Health Conditions Service

This winter, Te Whatu Ora encouraged you to choose well for yourself and your whānau by making your local community pharmacy the place to visit for advice, medicines, or if necessary, referral for further support for minor health conditions.

As part of the Winter Preparedness Plan to reduce pressure on the health system, Te Whatu Ora funded the Minor Health Conditions Service through community pharmacies. This provided advice and, if needed, free medicines or referral for further support for some groups of people, for a range of minor health conditions. Funding for this service ended on Saturday 30 September 2023.

Did you use the Minor Health Conditions Service?

Te Whatu Ora is evaluating the impact of this winter service to understand whether it helped relieve pressure on the health system and whether it had other benefits that makes this service, or one like it, good use of health spending in the future.

We want to hear from you, particularly if you used this service in a community pharmacy. You can provide feedback on your experience here: tinyurl.com/PharmacyMinorConditionsSurvey.

While the funding of this pilot service  has come to an end, community pharmacy remains an important part of the health and wellbeing services available to you. As trained health professionals, pharmacists provide trusted advice, and recommend medicines and other products, or if necessary, referral for further support, for the benefit of your health and wellbeing.

 

Page last updated: 2 October 2023

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