COVID-19 (Coronavirus)

Information about changes at Canterbury DHB hospitals and health centres can be found at www.cdhb.health.nz/covid19

VISITORS TO HOSPITAL

No visitors are allowed, except under exceptional circumstancesFurther details...

Last updated:
27 March 2020

  • No visitors are allowed, except under exceptional circumstances. The exceptions to the no visitor policy include:
    • A nominated person supporting a terminally ill patient through their end of life care
    • A parent/guardian who is supporting a child
    • The chosen support person of a woman who is giving birth. This does not apply to the woman’s postnatal stay however, and no visitors will be permitted during this stage of the woman’s care
  • The decision about whether exceptional circumstances apply outside of these exemptions is at the discretion of the Charge Nurse/Midwife Manager or another lead clinician.
  • Children under the age of 16 are not allowed to visit at any time.
  • All visitors will be assessed at the entry to ensure they meet the exception criteria and will be required to register their details.
  • Visitors who are unwell will not be allowed entry.

These restrictions apply to all wards and services at all times, including the Emergency Department and Intensive Care Unit.

Christchurch Outpatients

25 March 2020: All non-urgent outpatients appointments have been postponed

  • All non-urgent face-to face outpatient appointments have been postponed for at least the next four weeks.
  • Alternative appointments, such as phone or video consultations are being made on a case by case basis.

If you’re unsure about your situation, please call the number on your appointment letter.

Christchurch Outpatients is the new outpatients facility at Christchurch Hospital. It provides a wide range of outpatient services over 5 floors of a new building.

Christchurch Outpatients main entrance is at 2 Oxford Terrace. Please check your outpatient appointment letter to make sure you end up where you’re meant to be for your appointment.

Phone

Service hours

  • 7:15am - 5pm weekdays, excluding public holidays.

Kānuka café

  • 7:00am - 4pm weekdays

Location

Street address
Christchurch Outpatients
2 Oxford Terrace and 245 Antigua Street (Rear entrance)
Christchurch

Enquiries and feedback

We welcome your feedback about our services and your experiences at Christchurch Hospital.

Note: We cannot give medical advice by email. Please contact your doctor or the person in charge of your medical care.

In an emergency

In a medical emergency, call 111 and ask for an ‘ambulance’.

The Emergency Department is for serious emergencies only, not for long-standing or minor injuries or illnesses which can be treated by your family general practice team or an after hours clinic.

Page last updated: 25 March 2020

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