Hospital visitors don’t need a Vaccine Pass, but do need to scan in, and wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for visiting guidelines, COVID-19 tests and care in the community advice. See for info about vaccinations.

We are at RED according to the NZ COVID-19 Protection Framework

Last updated:
23 January 2022

The following visitor restrictions are in place for all Canterbury DHB hospitals and health facilities:

  1. All visitors need to scan in using the COVID-19 Tracer App or sign in on arrival and provide their contact details
  2. If you’re using the COVID-19 Tracer App, please ensure Bluetooth tracing is turned on
  3. All visitors must wear a surgical/medical mask. Fabric face coverings are no longer acceptable
  4. All visitors are expected to practice safe physical distancing. You should remain two metres away from people you don’t know
  5. Everyone, including visitors should practise good hand hygiene
  6. Visitors who are unwell should not be entering our facilities.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information:

Dental Department

The Dental Department provides specialist dental care to people in the Canterbury region. It is also a tertiary referral centre for the West Coast and Nelson and Marlborough regions.

The Hospital Dental Department provides care in the following dental services:

  • Special Care Dentistry
  • Pedodontics
  • Orthodontics
  • Prosthodontics
  • Maxillofacial Prosthetics
  • After hours emergency trauma

The department also offers a Full Dental Clearance service and a daily Relief of Pain clinic.

If you have dental pain and you receive a WINZ benefit, then you are eligible to attend The Relief of Pain Clinic at the Dental Department.

  • Relief of Pain Clinics run every weekday, except for public holidays.
  • The clinics start at 8:30am for the morning session and 1:30pm for the afternoon session.
  • One tooth is treated per visit.
  • Subsidised charges apply for the service (a WINZ quote can be given):
  • Consult (including X-rays and/or prescription) $25
  • Treatment (if provided at the same appointment) $20
  • Total cost for a consult and treatment on the same day $45

To book a place at the relief of pain clinic, phone the Dental Department on 03 364 0250, no referral from a doctor or dentist is required.

If you require all, or at least all of your upper or lower teeth, to be removed and you receive a WINZ benefit or are a Community Service Card Holder, you are eligible to be seen at the Full Dental Clearance Clinic at the Dental Department.

Patients referred to the Full Dental Clearance service will be seen for a consultation and x-ray.

  • Charges apply for the service (a WINZ quote can be given):
  • Consultation and x-ray $48
  • Extraction of all remaining teeth (up to) $206

To attend this clinic you need to be referred to the Dental Department for this service. Referrals are accepted from your General Practice (GP) or a General Dentist.

Page last updated: 14 May 2020

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