ORANGE

Hospital visitors don’t need a Vaccine Pass, but must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for visiting guidelines, COVID-19 tests current case numbers in regions of Canterbury and care in the community advice. See www.vaccinatecanterburywestcoast.nz for info about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
19 April 2022

For visitors to all facilities effective from Tuesday 19 April 2022

With the change to the ORANGE Traffic Light setting, Canterbury DHB is easing its visitor policy in recognition of the fact we have passed the peak of the current Omicron outbreak and case numbers are slowly reducing.

The following visitor restrictions are now in place for all Canterbury DHB hospitals and health facilities:

  • One adult visitor may be accompanied by no more than one child over the age of 12 per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.  No children under 12 and those 12 and over must be accompanied by an adult and wear a medical mask.
  • Visitors or support people should not visit our facilities if they are unwell.
  • Surgical/medical masks must be worn at all times at all Canterbury DHB sites and will be provided if people don’t have them.
  • Hand sanitiser stations are visible and must be used.

By adhering to these conditions, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances (ie more than one visitor) where a trusted whānau member provides assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – please check with the ward’s Charge Nurse before you come to hospital to visit
  • People attending Christchurch ED or Ashburton AAU can have one support person with them
  • Women in labour and in the birthing suite can have two support people, and women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Womens Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments, no children are allowed to visit.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted, following a supervised negative RAT result)
  • Children who are inpatients, one other visitor (other than a parent or caregiver) is able to visit in consultation with the nurse in charge.
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Face covering exemption cards

The Exemptions Team at the Ministry of Health is now responsible for processing requests for Face Covering Communication Cards.

Updated information about mask wearing, and how to request an exemption card can now be found here. People unable to request an exemption card online can call 0800 28 29 26 and select option 2, or text 8988

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Canterbury DHB News

  1. Home
  2. Health news
  3. WellNow Canterbury Magazine

WellNow Canterbury, our biannual community health magazine, aims to keep the Canterbury community informed on what’s happening in the Canterbury Health System by sharing stories about people’s experiences of our health system, new services and technology, quality improvements, and practical tips, such as where people can access urgent after-hours care.

8 news items.

Featured – Canterbury DHB News

WellNow, Canterbury’s health magazine arrives in mailboxes this week

Wednesday 18 November 2020Quick Read

Look out for the latest edition of Canterbury DHB’s WellNow magazine that is being delivered to mailboxes across the... read more about WellNow, Canterbury’s health magazine arrives in mailboxes this week»

Tags

WellNow Canterbury Magazine

WellNow Canterbury – Spring 2020

Monday 16 November 2020Quick Read

WellNow Canterbury is our community health magazine that goes to every mailbox in Canterbury and the Chatham Islands... read more about WellNow Canterbury – Spring 2020»

WellNow Canterbury Magazine

WellNow Canterbury – Spring 2019

Tuesday 29 October 2019Quick Read

WellNow Canterbury is our community health magazine that goes to every mailbox in Canterbury and the Chatham Islands... read more about WellNow Canterbury – Spring 2019»

WellNow Canterbury Magazine

WellNow Canterbury – Winter 2019

Tuesday 4 June 2019Quick Read

WellNow Canterbury is our community health magazine which goes to every Canterbury mailbox twice a year. This edition... read more about WellNow Canterbury – Winter 2019»

WellNow Canterbury Magazine

WellNow Canterbury – Spring 2018

Friday 9 November 2018Quick Read

WellNow Canterbury is our community health magazine which goes to every Canterbury mailbox twice a year. This spring... read more about WellNow Canterbury – Spring 2018»

WellNow Canterbury Magazine

WellNow Canterbury – Winter 2018

Sunday 1 July 2018Quick Read

WellNow Canterbury is our biannual community health magazine. Welcome to our Winter 2018 edition which you can read... read more about WellNow Canterbury – Winter 2018»

WellNow Canterbury Magazine

WellNow Canterbury – Spring 2017

Sunday 5 November 2017Quick Read

WellNow Canterbury is our community health magazine which goes to every Canterbury mailbox twice a year. his spring... read more about WellNow Canterbury – Spring 2017»

WellNow Canterbury Magazine

WellNow Canterbury – Winter 2017

Tuesday 4 July 2017Quick Read

WellNow Canterbury is our community health magazine which goes to every Canterbury mailbox twice a year. The WellNow... read more about WellNow Canterbury – Winter 2017»

Showing 1-8 of 8 results, page 1 of 1.

Page last updated: 18 November 2020

Is this page useful?