All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023


Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Donate to Māia Health Foundation

Maia Health FoundationThanks for making a difference

The generosity of people like you makes a real difference for those needing our health services.

Healthcare workers in Canterbury DHB are committed to providing patients with the best treatment and care during a time when they are at their most vulnerable. Staff are often thanked with a grateful smile and a handshake.

Sometimes patients and their whānau want to show their gratitude another way – such as making a donation, fundraising or leaving a legacy in their will. You can say ‘Thanks' with a donation, knowing that this will help others needing our healthcare system.

Your gift may also help to fund enhancements that might not otherwise happen – things that make a real difference for health services right here in Canterbury. 

Where will my donation go?

Māia Health Foundation is the official charity of the Canterbury DHB and is a registered charity.  Māia was established to provide a pathway for charitable giving to help support our health system. 

It’s up to you to decide where to allocate your donation. All funds donated to the Canterbury DHB through Māia Health Foundation are ‘tagged’ for your intended purpose.  You can choose a specific service or department or may wish to donate to a general needs fund.

How do I make a donation?

To donate to Canterbury DHB via Māia Health Foundation go to
All information about how to make a donation and a list of departments and services that you may wish to support are on this page.

As Māia Health Foundation is a registered charity, when you choose to make a donation to the Canterbury DHB via Māia you may be eligible for a 33.3% tax credit.

Should you like any additional information please feel free to contact the Māia team at or call on 03 378 6134.

What is Māia Health Foundation?

To learn more about Māia Health Foundation and how you can support our health system in Canterbury and the wider South Island please visit

Māia Canterbury DHB Partnership Brochure

Māia Canterbury DHB Partnership Brochure

Page last updated: 20 July 2020

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