Information for patients and carers about what patients need to consider when going home after hospital care.
Remember: Your General Practice (GP) team are the central point of contact for all your healthcare needs, including for ongoing care or if anything changes with your health after you leave hospital.
If you have any difficulty with transport, follow-up treatment, or help at home, please ask the nurse managing your care or ask to see a social worker.
Before you leave, staff will return the following medications to you:
The following items will not usually be returned:
You may need a follow-up appointment in an outpatient clinic, at the Physiotherapy Department or other specialist clinics. The clinic or department will send you a card with your appointment date and time.
Your General Practice (GP) team is your central point of contact for all your health needs, including if there are any changes in your condition. Your GP team can contact hospital departments and specialists if something happens that affects your treatment.
A member of your health care team will refer you to another hospital specialist or other health professional for assessment and treatment if needed.
Referrals are also possible if patients or their family/whānau ask for a second opinion, or treatment to be provided by another health professional.
If you came to hospital with an injury, staff may have filed an ACC claim for you. However Te Whatu Ora does not manage ACC claims, and after you go home you should contact ACC for any information about your claim.
If you have serious problems with your injury including severe bleeding, heart issues, or complications with a head injury, call 111 or go to your nearest Emergency Department (ED).
If you are in pain or have other issues to do with your injury, talk to your usual General Practice (GP) team – even if your injury was first treated at ED or a Te Whatu Ora facility.
Your General Practice (GP) team are the central point of contact for all your healthcare needs, including for ongoing care or if anything changes with your health after you leave hospital.
Page last updated: 20 October 2022
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