Paying for your care

New Zealand has a world-leading health system which makes most services available free (or subsidised) to people who meet requirements.

Some people in New Zealand don’t qualify to have these services paid for by the New Zealand Government and will have to pay for their own healthcare.

The Ministry of Health website provides useful information and advice on eligibility:

• Eligibility checklist
• Eligibility for publicly funded health services
• Guide to eligibility criteria

You can contact the Eligibility Team at Te Whatu Ora Waitaha Canterbury with any enquiries:

• Eligibility@cdhb.health.nz

Documents required to prove you are entitled to free healthcare:

• Passport, including permits and visas
• Birth certificate (if born in New Zealand or Australia); or
• Confirmation of citizenship; or
• Confirmation of permanent residency or other residency status
• Photo identification (if no passport)

If you are not entitled to free health services, please refer to the hospital treatment fees document below.

Please note: Fees are indicative only and subject to change, and not all treatment fees are listed. A patient must be eligible at the time they receive health services for those services to be paid for by the government. If a person becomes eligible after accessing health services, that eligibility cannot be backdated. Fees are reviewed annually.

Current prices for hospital treatment

Non-Eligible Maternity Fee Table - From 1 February 2024 (PDF, 150KB)

Non-Eligible Gynaecology Fee Table - From 1 February 2024 (PDF, 150KB)

Non-Eligible Chch Campus Outpatient Fee Table - From-1 February 2024 (PDF, 150KB)

Non-Eligible Chch Campus Miscellaneous Fee Table - From 1 February 2024 (PDF, 150KB)

Non-Eligible Chch Campus Inpatient Fee Table - From 1 February 2024 (PDF, 150KB)

Non-Eligible Chch Campus General Price List - From 1 February 2024 (PDF, 300KB)

Non-Eligible Chch Campus Emergency Radiology Fee Table - From 1 February 2024 (PDF, 150KB)

Non-Eligible Burwood Campus Inpatient Fee Table - From 1 February 2024 (PDF, 150KB)

If you have any queries about treatment costs, please contact a member of the Eligibility Team.

• Eligibility@cdhb.health.nz

Inpatients

If you are admitted to hospital, the eligibility team will confirm your eligibility and discuss the cost of treatment and payment with you. Staff will give you an invoice before you leave.

We do not invoice insurance companies. We expect you to pay us and claim it back from your insurance company.

Outpatients

You must pay for outpatient services in advance. You can make payments at the Accounts Receivable Office on the ground floor of Christchurch Hospital. The Accounts Receivable Office will give you a receipt, which you need to present at your appointment.

Direct credit payment

Bank: BNZ, Christchurch 114 Fitzgerald Avenue, Christchurch 8011
Account name: HNZ – Canterbury
Account number: 02-0800-0528866-000
SWIFT code: BKNZNZ22 (to be used if making payments from overseas)

Please use your invoice number and customer number / NHI number as a reference.

Credit card payment

If you wish to pay by MasterCard or Visa, please contact the Eligibility Team Eligibility@cdhb.health.nz to arrange payment.

Everyone in New Zealand is covered by ACC’s no-fault scheme if they’re injured in an accident. This includes children, beneficiaries and students. It doesn’t matter if they’re working, unemployed or retired. It also includes visitors to New Zealand.

The cover ACC provides helps pay for the costs of your recovery. This includes payment towards treatment, help at home and work, and help with your income. Visit the ACC website for more information or help making a claim.