Contact us

Ways to visit or get in touch

Click a button below or scroll down for information about contacting a hospital or other Canterbury District Health Board (CDHB) services.

Contacting us

Ways to contact a hospital or Canterbury DHB.

To find out about a patient in hospital, please call the hospital’s patient enquiries number below, you can find out more about visiting patients in our Patients and Visitors section.

Ashburton Hospital: 03 307 8450

Burwood Hospital: 03 383 6836

Christchurch Hospital: 03 364 0600

Christchurch Women’s Hospital: 03 364 4309

Hillmorton Hospital: 03 337 7969

Kaikōura Health: 03 319 3500

The Princess Margaret Hospital: 03 337 7800

ALL other hospitals and health facilities

 

Use the enquiry and feedback form to ask a question or give feedback (e.g. complaints, suggestions, compliments) about Canterbury DHB health services.

Before using the form please note:

Location

Canterbury District Health Board
32 Oxford Terrace
​Christchurch 8011

Phone: 03 364 4106
Email enquiry: Use online enquiry form
Google Map

Postal Address

Canterbury District Health Board
PO Box 1600
Christchurch​ 8140​

​Board Secretariat

Phone: 03 364 4144

Information about the board and board meetings

Chief Executive’s Office

Phone: 03 364 4106

Information about our leadership team

All media enquiries about Canterbury District Health Board (CDHB) should be directed to the CDHB Communications team.

For details about how to make an enquiry see Information for the media in our Health news section.

Find out how to make an official information request to Canterbury DHB.

If you already know how to make an official information request, you can use our website contact form, by selecting ‘Enquiry’ and then ‘Official Information Act Request’.

Before you make an official information (OIA) request, you can check the OIA responses in our Document library to see if your query has already been answered.

Send us appointment enquiries using the email address on your appointment letter or the online contact form.

If you need to cancel your surgery or appointment, please call the phone number on your appointment letter as soon as possible and let the department know.

You have the right to see your health record and other information Canterbury DHB (CDHB) holds about you.

There are three ways to get in touch and request a copy of your own medical records / patient information from the CDHB Patient Information Office:

  1. Complete and return a Release of Health Information form with a copy of your identification (needs to be formal identification such as a drivers licence or passport)
  2. Phone the CDHB Patient Information Office: 03 378 6907
  3. Email the CDHB Patient Information Office: patientinformation@cdhb.health.nz

The Patient Information Office is located in the entrance foyer at Christchurch Hospital.

Suppliers of services to Canterbury DHB can email invoices, statements and accounts related enquiries to accountspayable@cdhb.health.nz 

Use the New Zealand Relay service

What is NZ Relay?

NZ Relay is a telecommunications service for people who are deaf, hearing-impaired, deaf-blind, or speech-impaired. All NZ Relay calls are confidential, your conversation and information is are kept private and secure.

How NZ relay works

Pick from a list of all services on the NZ relay website,  or you can pick the NZ relay service by identifying a service that best suits your needs.

You can type, sign or speak to the NZ Relay Assistant. The NZ Relay Assistant will:

  1. Tell the CDHB staff member what you have said to them
  2. Tell you the CDHB staff members response

 

Page last updated: 29 August 2019

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