VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Burwood pain management service

Response to official information request

Follow up to our previous response 10233 January 2020. This request is related to the proposed budget review for the Burwood pain management service for 2021/22 and out years. The Australian and New Zealand College of Anaesthetists (ANZCA) Faculty of Pain Medicine (FPM) is seeking any documentation (emails, reports and executive and board briefings and planning papers) that consider:

  • The Board and management decision-making and prioritisation in their consideration of budget changes as they relate to the pain management service at Burwood hospital.
  • Details of the proposed budget review including any timelines, cost benefit analysis, staffing plans and communications plans.
  • The impact it will have on the pain management service at Burwood Hospital.
  • How CDHB will maintain the current service levels with such significant financial changes.
  • Whether pain management services are considered mandatory by the CDHB.
  • What steps is the DHB taking to improve chronic pain services.
  • Your response will also update figures provided to FPM in your response dated 19 December 2019.
  • To update this information please provide data on:
    • Budgeted and actual expenditure in 2019/20.
    • Number of pain specialists/consultants employed by the DHB.
    • Number of patients (both non-ACC and ACC patients) who received services in 2019/2020.
    • Average waiting times for an appointment following referral from a GP, or other health practitioner in 2019/2020.
    • Makeup and dedicated FTE of the multidisciplinary team workforce as at 1 September 2020.

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Page last updated: 22 October 2020

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