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CAFLink (Single Point of Entry)

Urgent Care

If this is an emergency and you feel a child or youth is at risk of harm, please freephone: 0800 218 219 (24 hours, 7 days a week)

CAFLink is the Child, Adolescent and Family Mental Health Service 'single point of entry function' which streamlines access to mental health services in Canterbury for children, adolescents and their families.

All outpatient referrals to the service are centrally received at CAFLink. This includes referrals to the CAF North and CAF South Community and Outreach Teams.

As well as providing an easily identifiable point of entry to services, CAFLink ensures better quality and more consistent information to referrers, young people and their families. Referrals are centrally processed and this includes screening, referral to community agencies and triage into the service.

Access to other services

Referrals and accessing to SMHS outpatient services

Child & Adolescent Mental Health outpatient services (CAF North and CAF South Community and Outreach Teams are available for:

  • child/youth between 0-17 years, or 18 or 19 years and still at secondary school
  • he/she has a suspected or confirmed moderate to severe psychiatric disorder
  • he/she lives within Canterbury DHB region

The health professional or community agency should complete the following referral form which is available in PDF or Word format: 

CAF Referral Form (200KB, PDF)
CAF Referral Form (100KB, MS Word docx)

Referrers querying ADHD need to complete a SNAP-IV Questionnaire (below) and send this along with the referral form.

​​Caddra SNAP Questionnaire 
Instructions for Caddra SNAP Questionnaire

GP’s should follow HealthPathways for ADHD referrals.

Page last updated: 3 February 2021

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