COVID-19 (Coronavirus)

Information about changes at Canterbury DHB hospitals and health centres can be found at


No visitors are allowed, except under exceptional circumstancesFurther details...

Last updated:
27 March 2020

  • No visitors are allowed, except under exceptional circumstances. The exceptions to the no visitor policy include:
    • A nominated person supporting a terminally ill patient through their end of life care
    • A parent/guardian who is supporting a child
    • The chosen support person of a woman who is giving birth. This does not apply to the woman’s postnatal stay however, and no visitors will be permitted during this stage of the woman’s care
  • The decision about whether exceptional circumstances apply outside of these exemptions is at the discretion of the Charge Nurse/Midwife Manager or another lead clinician.
  • Children under the age of 16 are not allowed to visit at any time.
  • All visitors will be assessed at the entry to ensure they meet the exception criteria and will be required to register their details.
  • Visitors who are unwell will not be allowed entry.

These restrictions apply to all wards and services at all times, including the Emergency Department and Intensive Care Unit.

CAFLink (Single Point of Entry)

Urgent Care

If this is an emergency and you feel a child or youth is at risk of harm, please freephone: 0800 218 219 (24 hours, 7 days a week)

CAFLink is the Child, Adolescent and Family Mental Health Service 'single point of entry function' which streamlines access to mental health services in Canterbury for children, adolescents and their families.

All outpatient referrals to the service are centrally received at CAFLink. This includes referrals to the CAF North and CAF South Community and Outreach Teams.

As well as providing an easily identifiable point of entry to services, CAFLink ensures better quality and more consistent information to referrers, young people and their families. Referrals are centrally processed and this includes screening, referral to community agencies and triage into the service.

Access to other services

Referrals and accessing to SMHS outpatient services

Child & Adolescent Mental Health outpatient services (CAF North and CAF South Community and Outreach Teams are available for:

  • child/youth between 0-17 years, or 18 or 19 years and still at secondary school
  • he/she has a suspected or confirmed moderate to severe psychiatric disorder
  • he/she lives within Canterbury DHB region

The health professional or community agency should complete the following referral form which is available in PDF or Word format: 

CAF Referral Form (200KB, PDF)
CAF Referral Form (100KB, MS Word docx)

Referrers querying ADHD need to complete a SNAP-IV Questionnaire (below) and send this along with the referral form.

​​Caddra SNAP Questionnaire 
Instructions for Caddra SNAP Questionnaire

GP’s should follow HealthPathways for ADHD referrals.

Page last updated: 10 July 2019

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