Hospital visitors don’t need a Vaccine Pass, but do need to scan in, and wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for visiting guidelines, COVID-19 tests and care in the community advice. See for info about vaccinations.

We are at RED according to the NZ COVID-19 Protection Framework

Last updated:
23 January 2022

The following visitor restrictions are in place for all Canterbury DHB hospitals and health facilities:

  1. All visitors need to scan in using the COVID-19 Tracer App or sign in on arrival and provide their contact details
  2. If you’re using the COVID-19 Tracer App, please ensure Bluetooth tracing is turned on
  3. All visitors must wear a surgical/medical mask. Fabric face coverings are no longer acceptable
  4. All visitors are expected to practice safe physical distancing. You should remain two metres away from people you don’t know
  5. Everyone, including visitors should practise good hand hygiene
  6. Visitors who are unwell should not be entering our facilities.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information:

CAFLink (Single Point of Entry)

Urgent Care

If this is an emergency and you feel a child or youth is at risk of harm, please freephone: 0800 218 219 (24 hours, 7 days a week)

CAFLink is the Child, Adolescent and Family Mental Health Service 'single point of entry function' which streamlines access to mental health services in Canterbury for children, adolescents and their families.

All outpatient referrals to the service are centrally received at CAFLink. This includes referrals to the CAF North and CAF South Community and Outreach Teams.

As well as providing an easily identifiable point of entry to services, CAFLink ensures better quality and more consistent information to referrers, young people and their families. Referrals are centrally processed and this includes screening, referral to community agencies and triage into the service.

Access to other services

Referrals and accessing to SMHS outpatient services

Child & Adolescent Mental Health outpatient services (CAF North and CAF South Community and Outreach Teams are available for:

  • child/youth between 0-17 years, or 18 or 19 years and still at secondary school
  • he/she has a suspected or confirmed moderate to severe psychiatric disorder
  • he/she lives within Canterbury DHB region

The health professional or community agency should complete the following referral form which is available in PDF or Word format: 

CAF Referral Form (200KB, PDF)
CAF Referral Form (100KB, MS Word docx)

Referrers querying ADHD need to complete a SNAP-IV Questionnaire (below) and send this along with the referral form.

​​Caddra SNAP Questionnaire 
Instructions for Caddra SNAP Questionnaire

GP’s should follow HealthPathways for ADHD referrals.

Page last updated: 3 February 2021

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