Christchurch Outpatients

Patient and visitor guidelines – updated 13 July 2021

Due to a significant rise in viral respiratory illnesses in the community, visitor restrictions have been put in place to prevent the spread of infectious diseases in environments where many people are especially vulnerable. Fewer visitors = less risk to patients. Thank you for continuing to help us keep people safe.

Visiting hours are 11am to 1pm and 3pm to 8pm – these haven’t changed.
Only one visitor at a time, and they must be a well-adult.
No child visitors at this time please.
All people attending an outpatient appointment can have one adult to support them if they need one.
There can be more than one family member invited to attend a family meeting.
Parents and caregivers can be present in paediatric areas as normal.
Masks and face coverings are not compulsory – except on the Shuttle (public transport rules) but you’re encouraged to wear one if you are visiting a DHB facility.
It’s still a wise precaution to keep a safe distance from people you don’t know while you’re out and about. This will help to minimise the spread of viral illnesses.
At the entrance to all our buildings you will be able to scan a QR code if you have downloaded the Ministry of Health’s COVID-19 Tracer App. If you don’t have the app, make sure you keep a record of where you have been and who’ve you’ve seen.

You can check our COVID-19 page for more information about visitor guidelines, including special exceptions.

Christchurch Outpatients is the new outpatients facility at Christchurch Hospital. It provides a wide range of outpatient services over 5 floors of a new building.

Christchurch Outpatients main entrance is at 2 Oxford Terrace. Please check your outpatient appointment letter to make sure you end up where you’re meant to be for your appointment.

Phone

Reception: 03 364 0490

Service hours

7:15am - 5pm weekdays, excluding public holidays.

Kānuka café

7am - 3pm weekdays. More information.

Location

Street address
Christchurch Outpatients
2 Oxford Terrace and 245 Antigua Street (Rear entrance)
Christchurch

Patients and Visitors

When attending an outpatient appointment you can bring one support person with you.

View all of our patient and visitor advice

Enquiries and feedback

We welcome your feedback about our services and your experiences at Christchurch Hospital.

Note: We cannot give medical advice by email. Please contact your doctor or the person in charge of your medical care.

In an emergency

In a medical emergency, call 111 and ask for an ‘ambulance’.

The Emergency Department is for serious emergencies only, not for long-standing or minor injuries or illnesses which can be treated by your family general practice team or an after hours clinic.