At Alert Level 1:

• Shuttle passengers are asked to use the hand sanitiser upon entry to the shuttle.
• While it is not mandatory to wear masks or face coverings on public transport at Alert Level 1, it is recommended. We will not supply them, but you are encouraged to bring your own for the trip from the car park to your appointment. 

About the shuttle service

The free Christchurch Hospital shuttle runs from the new Deans Ave Car Park.

• Monday to Friday: Shuttles run every 15 minutes between 7.15am and 8.30pm
• Saturday and Sunday: Shuttle runs every 15 minutes between 11.00am and 8.00pm
• Please note, there is a mandatory break between 2.30pm and 3.15pm on the weekends for our drivers, so no shuttle will operate at this time.
• The shuttle is for users of the Deans Ave Car Park. Please show the driver your ticket if requested.
• IF YOU HAVE FLU LIKE SYMPTOMS PLEASE DON’T USE THE SHUTTLE.

How to use the shuttle

• The Deans Ave Car Park, near the Moorhouse Ave end of Deans Ave, is now sealed, fenced and lit in the evenings.
• Please take your ticket from the machine at the barrier arm as you enter the car park, and park anywhere there is a space. You can park for up to 24 hours.
• As the shuttle is only for users of the Deans Ave Car Park, please have your ticket ready to show the driver if requested.
• Make your way to the covered waiting area in the middle of the car park with seating provided. The Hospital Shuttle will pick up from and return here.

Paying for your parking

• Pay for your parking at one of the pay machines before you return to your car.
• Payment is available via cash (coins and notes), credit card and eftpos $0.60 transaction fee applies.

Parking costs and time limits

• Monday to Friday (Day): $5.00 for first four hours parking. $1.50 per 1 hour thereafter or part thereof to a maximum of $15.00.
• Monday to Friday (Nights - Entry after 6pm): Max charge $10.00. Valid until 9am the following morning.
• Weekends: $5.00 for first four hours parking. All day (Valid until 6am the following morning) $10.00.

About the shuttle

The shuttle is free for users of the Deans Ave Car Park and operates between 7.15am and 8.30pm on weekdays and between 11am and 8pm Saturday and Sunday.

There is a mandatory break between 2.30pm and 3.15pm on the weekends for our drivers, so no shuttle will operate at this time.

Shuttles leave every 15 to 20 minutes and drop off and pick up at Christchurch Outpatients, Christchurch Hospital main entrance, and Waipapa outside the Emergency Department.

The shuttle journey takes around 8-10 minutes depending on traffic.

The new car park is a clear walk through Hagley Park to the hospital. This walk takes around 15-20 minutes and there is a sealed footpath all the way.

The shuttles are clearly marked with our new bright orange livery, so please make sure that you get on the correct shuttle.

Parents are responsible for bringing their children's car seats. The shuttle can accommodate prams.

The shuttle is not suitable for wheelchairs. There is mobility car parking on site and near Christchurch Hospital.

Please note that drivers take a half-hour lunch break around 1pm and so there may be some delay at this time.

There is a mandatory break time on weekends for our drivers between 2.30pm and 3.15pm, so no shuttle will operate at this time.

Note

This is the only shuttle service run by Canterbury District Health Board.

Our shuttles are clearly marked in bright orange with the Deans Ave Car Park destination.

We recommend using the hospital shuttle service which runs from the Deans Avenue Car Park, as there is only very limited on-street parking near the Outpatients building itself. 

If you prefer to try to park nearer the hospital the nearest off-street car parking to the Outpatients building is a Wilsons car park on Antigua Street, but there are several other car parks within a short walk. See the City Council’s website for an up-to-date parking map. 

See Christchurch Hospital for more detailed information about parking and transport.

If you are a mobility parking permit holder you can park in one of the designated mobility car parking spaces (indicated by a wheelchair icon on the map below) located outside the front of Christchurch Hospital, Christchurch Outpatients and nearby on Cambridge Terrace.

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If the mobility parking  map does not display: This Google map is designed to work with up-to-date versions of web browsers such as Chrome, FireFox, Edge and Safari, please upgrade or use a different browser if the map does not display .

Drivers can drop patients off and pick them up – no waiting! – outside the building and park elsewhere.

• This area is very congested, including deliveries to the building, cyclists and pedestrians.
• Volunteers and security personnel will be on hand to assist.
• All drop-off parking is P5 – Drop-off only. Mobility parking is P30.

See this short video for more information.

If you cannot see the video on this page, you can view it on Vimeo.

Several main bus routes travel directly past Christchurch Outpatients. There are bus stops within 50 metres of the building on both sides of Tuam Street.

• 60 - Hillmorton to Southshore
• 80 - Lincoln to Parklands
• 85 - Rolleston to City non-stop
• Orange Line (P) - Halswell to Queenspark via City
• Purple Line (P) - Airport & Sheffield Crescent to Sumner
• Yellow Line (Y) - New Brighton to Rolleston

Check www.metroinfo.co.nz for more details of bus routes and timetables.