RED

Hospital visitors don’t need a Vaccine Pass, but do need to scan in, and wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for visiting guidelines, COVID-19 tests and care in the community advice. See www.vaccinatecanterburywestcoast.nz for info about vaccinations.

We are at RED according to the NZ COVID-19 Protection Framework

Last updated:
23 January 2022

The following visitor restrictions are in place for all Canterbury DHB hospitals and health facilities:

  1. All visitors need to scan in using the COVID-19 Tracer App or sign in on arrival and provide their contact details
  2. If you’re using the COVID-19 Tracer App, please ensure Bluetooth tracing is turned on
  3. All visitors must wear a surgical/medical mask. Fabric face coverings are no longer acceptable
  4. All visitors are expected to practice safe physical distancing. You should remain two metres away from people you don’t know
  5. Everyone, including visitors should practise good hand hygiene
  6. Visitors who are unwell should not be entering our facilities.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information:

Christchurch Outpatients

Visitor restrictions effective from 23 January 2022 until further notice

You do not need to show your My Vaccine Pass to enter DHB facilities, but you must scan the NZ Tracer App QR code for each building or specific area you enter, where a unique QR code is displayed – or sign in manually. You must also wear a paper surgical/medical mask at all times unless medically exempt, or eating or drinking in a designated area.

Due to the ongoing need to maintain physical distancing, support people will only be allowed in outpatients by exception.

If you need a support person with you at your appointment, please call the number on your outpatient appointment letter to arrange this.

Note: some outpatient appointments will continue to be carried out ‘virtually’ either over the phone, or by a video/Zoom call.

For more details about what to do when visiting please see our COVID-19 page.

Christchurch Outpatients is the new outpatients facility at Christchurch Hospital. It provides a wide range of outpatient services over 5 floors of a new building.

Christchurch Outpatients main entrance is at 2 Oxford Terrace. Please check your outpatient appointment letter to make sure you end up where you’re meant to be for your appointment.

Phone

Service hours

  • 7:15am - 5pm weekdays, excluding public holidays.

Kānuka café

My Vaccine Pass required

Location

Street address
Christchurch Outpatients
2 Oxford Terrace and 245 Antigua Street (Rear entrance)
Christchurch

Enquiries and feedback

We welcome your feedback about our services and your experiences at Christchurch Hospital.

Note: We cannot give medical advice by email. Please contact your doctor or the person in charge of your medical care.

In an emergency

In a medical emergency, call 111 and ask for an ‘ambulance’.

The Emergency Department is for serious emergencies only, not for long-standing or minor injuries or illnesses which can be treated by your family general practice team or an after hours clinic.

Christchurch Outpatients facilities at a glance

Page last updated: 25 January 2022

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