Hospital visitors don’t need a Vaccine Pass, but must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for visiting guidelines, COVID-19 tests current case numbers in regions of Canterbury and care in the community advice. See for info about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
19 April 2022

For visitors to all facilities effective from Tuesday 19 April 2022

With the change to the ORANGE Traffic Light setting, Canterbury DHB is easing its visitor policy in recognition of the fact we have passed the peak of the current Omicron outbreak and case numbers are slowly reducing.

The following visitor restrictions are now in place for all Canterbury DHB hospitals and health facilities:

  • One adult visitor may be accompanied by no more than one child over the age of 12 per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.  No children under 12 and those 12 and over must be accompanied by an adult and wear a medical mask.
  • Visitors or support people should not visit our facilities if they are unwell.
  • Surgical/medical masks must be worn at all times at all Canterbury DHB sites and will be provided if people don’t have them.
  • Hand sanitiser stations are visible and must be used.

By adhering to these conditions, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances (ie more than one visitor) where a trusted whānau member provides assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – please check with the ward’s Charge Nurse before you come to hospital to visit
  • People attending Christchurch ED or Ashburton AAU can have one support person with them
  • Women in labour and in the birthing suite can have two support people, and women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Womens Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments, no children are allowed to visit.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted, following a supervised negative RAT result)
  • Children who are inpatients, one other visitor (other than a parent or caregiver) is able to visit in consultation with the nurse in charge.
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Face covering exemption cards

The Exemptions Team at the Ministry of Health is now responsible for processing requests for Face Covering Communication Cards.

Updated information about mask wearing, and how to request an exemption card can now be found here. People unable to request an exemption card online can call 0800 28 29 26 and select option 2, or text 8988

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Additional Novavax COVID-19 vaccine bookings now available in Canterbury

Friday 18 March 2022Canterbury DHB News2 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

Additional Novavax COVID-19 vaccine bookings now available in Canterbury

Additional bookings for the Novavax COVID-19 vaccine are now available through the Book My Vaccine website.

Novavax is currently available at the Barrington Vaccination Hub at Barrington Mall, Unichem Medical Corner in Rangiora, and the Māui Clinic at South City Mall (from March 20) to people aged 18 and older as a primary vaccination course. 

The Canterbury District Health Board is reviewing demand for Novavax as vaccinations progress. If the demand remains high, we will add capacity across the region to ensure more people have access to Novavax.

“We are pleased to have a third COVID-19 vaccine option and would like to thank the team at the Barrington Vaccination Hub for their hard work delivering Novavax in Canterbury,” says Tracey Maisey, ECC Incident Controller for the Omicron response for Canterbury and the West Coast DHBs.

“It is great to see two more pharmacies offering the vaccine. Our primary care teams are working really hard to ensure that everyone gets vaccinated.”

Novavax requires two doses to be considered fully vaccinated. A three-week gap is recommended between the first and second dose. Novavax is not currently available as a booster dose. It can be given to people as a second dose, as long as it is at least 28 days since they received their first dose of another COVID-19 vaccine. However, a prescription is required from a GP if a person’s first dose was not Novavax – it’s free to get a Novavax vaccine prescription.

“I encourage anyone who hasn’t yet been vaccinated to consider Novavax, to protect themselves and our community,” says Ms Maisey.

As more clinics gear up to offer Novavax, their details will be added to

Further information:

There is a waitlist for appointments which is managed through CANVAX. If you cannot find a suitable appointment, please contact 0800 226 829.



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Page last updated: 16 June 2022

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