ORANGE

Hospital visiting guidelines updated 20 July 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for detailed information about hospital visiting guidelines, COVID-19 tests and care in the community advice. See www.vaccinatecanterburywestcoast.nz for information about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
20 July 2022

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Wednesday 20 July 2022

With the recent resurgence in cases in Canterbury, largely due to the Omicron BA.5 subvariant we are seeing an increase in demand right across the health system. Presentations to our Christchurch ED and Ashburton’s AAU are higher than ever and admission rates are high, which means we have a shortage of resourced beds.

Recently, we have seen too many unwell people coming to visit someone in hospital and too many that cannot or will not wear a medical mask. This increases the risk to vulnerable people in hospital. For these reasons we need to everything we can to minimise these risks.

We have therefore tightened visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • One visitor per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.
  • No visitors under 16 to any part of our facilities.
  • No visitors to COVID +ve patients other than in exceptional circumstances.
  • No eating or drinking at the bedside or anywhere other than cafes or areas designated for eating/drinking, as taking your mask off puts patients at risk.
  • Visitors or support people must not visit our facilities if they are unwell with cold or flu-like symptoms (even if they have tested negative) or have had a recent tummy bug.
  • Do not visit if you are COVID +ve or a household contact of someone who has tested positive
  • Surgical/medical masks must be worn at all times at all sites and will be provided if people don’t have them. Mask exemptions do not apply in our facilities – people who cannot tolerate a mask cannot visit at this time.
  • Hand sanitiser stations are visible and must be used.

By sticking to the rules above, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances where trusted whānau members provide assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – again, please check with the ward’s Charge Nurse before you come to hospital to visit.
  • People attending Christchurch ED or Ashburton AAU can have one support person with them.
  • Women in labour and in the birthing suite can have two named support people + their community LMC/midwife if they have one – for the duration of the birth only. All other women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Women’s Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments. No under 16s are allowed to visit or attend appointments.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted).
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Visiting patients with COVID-19

  • To avoid them becoming infected with COVID-19 and passing it one, visitors to COVID-19 positive patients will not be allowed except in extenuating circumstances – by prior agreement with the Charge Nurse Manager only, and wearing an N95 mask.
  • Other methods of communication will be facilitated e.g. phone, facetime, zoom etc.

You must NOT visit the hospital if you

  • are a household contact of a COVID-19 positive case
  • are COVID-19 positive
  • Have a cold or flu/COVID-19-like symptoms (even if you are testing negative for COVID-19)

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Everyone visiting our facilities must wear a mask, no exceptions

While we appreciate that some people have legitimate reasons for being exempt from wearing a mask and may even have an official card to confirm this, people who cannot or will not wear a mask cannot visit someone in hospital or attend hospital, other than to access healthcare treatment*. This is another measure to minimise the risk to vulnerable patients.

*healthcare treatment includes: Emergency Department care, outpatient appointments, surgery or a procedure. 

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Appointment of Chief Executive, Canterbury and West Coast DHBs

Wednesday 23 December 2020Media release4 minutes to read

A message from Board Chair, Sir John Hansen

Appointment of Chief Executive, Canterbury and West Coast DHBs

I am very pleased to announce that following a global recruitment search, Dr Peter Bramley has been appointed to the position of Chief Executive of Canterbury and West Coast DHBs.

Peter is currently Chief Executive of Nelson Marlborough Health. He started at Nelson Marlborough in 2010 as Service Director Medical and Surgical Services. In 2013, he became General Manager Clinical Services and in August 2016 became Acting Chief Executive and was appointed permanent Chief Executive in 2017. He’s very familiar with Canterbury and West Coast DHBs as he was appointed Acting Chief Executive earlier this year and was in the role during August, September and early October.

Board chair, Sir John Hansen said through his various roles in health and management Peter has managed a wide range of challenging scenarios and has a proven track record in bringing about large-scale transformation.

“His reputation is as a people person, who can support and enable others to achieve great things,” Sir John said. “During his time with us as Acting Chief Executive he proved his relationship management skills and worked positively with all stakeholders from throughout the heath system. He has strong networks and familiarity with the sector. There will be opportunity for Peter to meet with current Acting CEO, Andrew Brant as required during January to ensure a smooth transition.  

“The added bonus for us, is that Peter has already had a wonderful opportunity to learn about the Canterbury and West Coast health systems and meet many of our people. When he arrives in February he will be able to hit the deck running, as we have a big work programme. 

“Importantly, Peter is aware of our financial situation and knows there are plenty of challenges and opportunities ahead,” Sir John Hansen said. 

Peter Bramley said he’s looking forward to moving to Canterbury and starting the new role. “I enjoyed my time in Canterbury and on the Coast and know I’m going to be responsible for two very different DHBs – both have a wealth of talent, and both have complex, but different challenges. With fantastic teams to work with on both sides of the alps, I know we can achieve great things.”

“After a period of transition, I’m looking forward to being able to provide some stability and leadership to the teams. We have significant work to do, and I am looking forward to working with staff and the Boards to improve the health of the Canterbury and West Coast DHBs’ communities.

Peter’s first day with Canterbury and West Coast DHBs will be on Monday 15 February 2021.

Ngā mihi nui

Sir John Hansen KNZM,
Chairman,
Canterbury District Health Board

Dr Peter BramleyDr Peter Bramley – Brief Bio

Peter has extensive management experience and an interesting career path. His academic career began at the University of Otago where he gained a Bachelor of Science in biochemistry and physiology. He worked for the Wellcome Medical Research Institute in Dunedin and at the same time completed a PhD in Medicine.  Dr Bramley lectured in biochemistry, first in Dunedin and then at the University of Canterbury in Christchurch. 

Between 1999 and 2007 Peter held various senior management roles with the accounting software company, MYOB New Zealand Ltd.  In 2008 he stepped back into health as Service Manager of Surgical Services at Southland Hospital in Invercargill. 

At the end of 2010, Peter moved to Nelson and joined the Nelson Marlborough Health Executive Leadership Team as Service Director Medical and Surgical Services.  In 2013 Peter became General Manager Clinical Services and in August 2016 stepped into the role as Acting CE.  Peter has been the Chief Executive Officer of Nelson Marlborough Health (NMH) since April 2017.

Peter is an energetic and passionate people manager, with a strong focus on the importance of accessing healthcare close to home and growing a compassionate workforce in the health sector. 

 

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Page last updated: 23 December 2020

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