VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Hand Hygiene – Spread the Message Not the Germs

Wednesday 7 November 2018Media release2 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

Canterbury DHB is getting behind this year’s Patient Safety Week (PSW 2018) topic of infection prevention and control, with the focus on good hand hygiene.

Effective hand hygiene helps stop the spread of microorganisms (‘germs’), including those that can cause antibiotic-resistant infections.

We encourage you to show your support for PSW 2018 by washing and sanitising your hands regularly, and always after going to the toilet and before eating.

Not just during patient safety week, but throughout the year the Canterbury DHB Infection, Prevention & Control Team works alongside our staff to help prevent healthcare-acquired infections and in doing so, reduces antibiotic use.

Louise Brown from the Infection Prevention and Control Team at Burwood Hospital says this approach underpins all of the work the Infection Prevention and Control Service carries out.

“Prevention of infection measures range from basic hand hygiene of staff and the isolation of patients with high-risk organisms, effective cleaning and disinfection of equipment and surfaces, right through to education, research, surveillance activity and audits.

“Good hand hygiene from patients and staff is the simplest, most effective way to prevent infections and has an important role in reducing antibiotic use,” says Louise.

Each year Patient Safety Week is promoted by the Health Quality & Safety Commission and they have produced some colourful and engaging graphics to help get this year’s message across.

For more information on this nationwide initiative you can visit the Health Quality & Safety Commission website: https://www.hqsc.govt.nz/our-work/system-safety/aotearoa-patient-safety-day/

ENDS

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Page last updated: 19 October 2022

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