VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Smokefree people in smokefree places

Tuesday 30 May 2017Media release2 minutes to read

Canterbury District Health Board is partnering with new stop smoking service Te Hā – Waitaha to encourage people to become smokefree on World Smokefree Day (31 May).

Canterbury DHB Smokefree Manager Vivien Daley says World Smokefree Day is the perfect time to quit for good.

“In the first two weeks of May we laid down a challenge to Canterbury smokers to be smokefree by World Smokefree Day. The response has been awesome, with 65 people signing up to the challenge on the Te Hā – Waitaha website,” says Vivien.

“While we know that most smokers want to quit, we're delighted at how much appetite there was to quit for World Smokefree Day.”

“Stopping smoking isn't always easy, but our client-centred, face-to-face approach is working. Everyday we're helping people save money, look after their health and the health of their whānau.”

Vivien says creating more smokefree spaces can help people to stop smoking, and prevent people from starting smoking in the first place.

She says that the findings of the recent Fresh Air smokefree outdoor dining pilot, being released later today, show that an overwhelming majority of people support making places like hospitality venues completely smokefree, inside and out.

The Fresh Air Project is just one example of Canterbury DHB supporting communities to create healthier, smokefree spaces says Vivien.

“There's a real groundswell in our community to make smokefree the normal thing to be.
A great example is Canterbury's newest rugby league club, the Rolleston Warriors who we've helped to become completely smokefree.”

Go to the Te Hā – Waitaha website for support to stop smoking or more information or phone 0800 425 700.

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Page last updated: 1 June 2021

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