Paying for your care

New Zealand has a world-leading health system which makes most services available free (or subsidised) to people who meet requirements.

Some people in New Zealand don’t qualify to have these services paid for by the New Zealand Government and will have to pay for their own healthcare.

The Ministry of Health website has provides useful information and advice on eligibility:

You can contact the Eligibility Team at Canterbury DHB with any enquiries:

Documents required to prove you are entitled to free healthcare:

  • Passport, including permits and visas
  • Birth certificate (if born in New Zealand or Australia); or
  • Confirmation of citizenship; or
  • Confirmation of permanent residency or other residency status
  • Photo identification (if no passport)

If you are not entitled to free health services, please refer to the hospital treatment fees document below.

Please note: Fees are subject to change, and not all treatment fees are listed. A patient must be eligible at the time they receive health services for those services to be paid for by the government. If a person becomes eligible after accessing health services, that eligibility cannot be backdated.

Fees are reviewed annually. Refer to the Non-Eligible Christchurch Campus General Pricing List for current prices.  

If you have any queries, please contact the Eligibility Team.

Inpatients

If you are admitted to hospital, the eligibility team will confirm your eligibility and discuss the cost of treatment and payment with you. Staff will give you an invoice before you leave.

We do not invoice insurance companies. We expect you to pay us and claim it back from your insurance company.

Outpatients

You must pay for outpatient services in advance. You can make payments at the Accounts Receivable Office on the ground floor of Christchurch Hospital. The office will give you a receipt, which you need to present at your appointment.

Direct credit payment

Westpac Bank, 2 Show Place, Addington, Christchurch 8024, New Zealand
Account name: Canterbury District Health Board
Account number: 03 1592 0154760-00
SWIFT code: WPACNZ2W (to be used if making payments from overseas)

Please use your invoice number and customer number as reference.

Credit card payment

If you wish to pay by MasterCard or Visa, please email: stacey.hosking@cdhb.health.nz with the following details: card type, card number and expiry date.

Everyone in New Zealand is covered by ACC’s no-fault scheme if they’re injured in an accident. This includes children, beneficiaries and students. It doesn’t matter if they’re working, unemployed or retired. It also includes visitors to New Zealand.

The cover ACC provides helps pay for the costs of your recovery. This includes payment towards treatment, help at home and work, and help with your income. Visit the ACC website for more information or help making a claim.

If ACC does not accept your claim, you may still be eligible for funded public healthcare. Talk to your GP about this.

Page last updated: 12 December 2018

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