VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

CEO Update – Monday 17 August 2020

  1. Home
  2. Health news
  3. CEO Update – Monday 17 August 2020

Monday 17 August 2020Waitaha Canterbury Pānui1 minute to read

In this edition of the CEO Update

CEO David Meates shares the news that from next Monday 24 August our free Park and Ride hospital shuttle will be operating from its new home in an upgraded car park on Deans Avenue. He also acknowledges the effort from the team at Canterbury Health Laboratories which has been busy processing COVID-19 swabs from across the country, and provides advice on COVID-19 testing for the general public as well as staff at Canterbury DHB, and Aged Residential Care and Managed Isolation facilities.

This issue also marks 21 years of the Hospital Palliative Care Service, celebrates the life-saving skills of three Christchurch Hospital Intensive Care Unit doctors, and much more.

You can read the Canterbury DHB CEO Update in two different formats:

View on issuu.com Download PDF (5MB)

Back to Health News

Page last updated: 17 August 2020

Is this page useful?