All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Te Whatu Ora Waitaha | Canterbury Pānui Monday 11 July 2022

Monday 11 July 2022Waitaha Canterbury Pānui2 minutes to read


In this edition of Te Whatu Ora Waitaha | Canterbury Pānui

In the second issue of the Te Whatu Ora Waitaha | Canterbury Pānui, we get a better idea of some key roles and responsibilities within Te Whatu Ora – Health New Zealand and Te Aka Whai Ora – the Māori Health Authority. Peter Bramley, in his capacity as Interim Waitaha Canterbury District Director and Interim Te Waipounamu Regional Director, updates us on our COVID-19 numbers and reminds us to register our positive RAT results on the My Covid record website.

Clinical Dietician Abigail McPhail gives some great advice on eating for winter wellness, which is particularly important when people are feeling rundown and trying to avoid the various nasty viruses currently circulating. Speaking of viruses, we have included an article for those who have not yet received their flu vaccination. Please take note!

Also, in this issue, we meet a paediatric nurse celebrating 50 years in health, and you get to test your knowledge with this week’s quiz on famous clinicians.

We welcome your feedback on the new Te Whatu Ora Waitaha | Canterbury Pānui. Reply to this email or contact

You can read the Te Whatu Ora Waitaha | Canterbury Pānui in two different formats:

View on Download PDF (4MB)

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Page last updated: 12 July 2022

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