VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Te Whatu Ora Waitaha | Canterbury Pānui Tuesday 25 October 2022

Tuesday 25 October 2022Waitaha Canterbury Pānui2 minutes to read

In this edition of Te Whatu Ora Waitaha | Canterbury Pānui

With new daily COVID-19 cases still ticking up, the public health requirements to isolate for seven days if positive and wear masks in healthcare settings will remain until further notice. 

Also, in this edition, we recognise some of our COVID-19 vaccinators and celebrate Diwali, the festival of lights. The new Blood Bank in Parkside West has had its official opening ceremony ahead of the first day of operation tomorrow (26 October). The Fracture Liaison Service team marked World Osteoporosis Day last week, and you can read more about their work to prevent and treat issues associated with bone health.

It's Tokelau Language Week and you can test your knowledge of iconic New Zealand attractions.

We welcome your feedback on the new Te Whatu Ora Waitaha | Canterbury Pānui. Please get in touch via email: communications@cdhb.health.nz

You can read the Te Whatu Ora Waitaha | Canterbury Pānui in two different formats:

View on issuu.com Download PDF (8MB)

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Page last updated: 25 October 2022

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