ORANGE

Hospital visiting guidelines updated 20 July 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for detailed information about hospital visiting guidelines, COVID-19 tests and care in the community advice. See www.vaccinatecanterburywestcoast.nz for information about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
20 July 2022

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Wednesday 20 July 2022

With the recent resurgence in cases in Canterbury, largely due to the Omicron BA.5 subvariant we are seeing an increase in demand right across the health system. Presentations to our Christchurch ED and Ashburton’s AAU are higher than ever and admission rates are high, which means we have a shortage of resourced beds.

Recently, we have seen too many unwell people coming to visit someone in hospital and too many that cannot or will not wear a medical mask. This increases the risk to vulnerable people in hospital. For these reasons we need to everything we can to minimise these risks.

We have therefore tightened visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • One visitor per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.
  • No visitors under 16 to any part of our facilities.
  • No visitors to COVID +ve patients other than in exceptional circumstances.
  • No eating or drinking at the bedside or anywhere other than cafes or areas designated for eating/drinking, as taking your mask off puts patients at risk.
  • Visitors or support people must not visit our facilities if they are unwell with cold or flu-like symptoms (even if they have tested negative) or have had a recent tummy bug.
  • Do not visit if you are COVID +ve or a household contact of someone who has tested positive
  • Surgical/medical masks must be worn at all times at all sites and will be provided if people don’t have them. Mask exemptions do not apply in our facilities – people who cannot tolerate a mask cannot visit at this time.
  • Hand sanitiser stations are visible and must be used.

By sticking to the rules above, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances where trusted whānau members provide assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – again, please check with the ward’s Charge Nurse before you come to hospital to visit.
  • People attending Christchurch ED or Ashburton AAU can have one support person with them.
  • Women in labour and in the birthing suite can have two named support people + their community LMC/midwife if they have one – for the duration of the birth only. All other women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Women’s Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments. No under 16s are allowed to visit or attend appointments.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted).
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Visiting patients with COVID-19

  • To avoid them becoming infected with COVID-19 and passing it one, visitors to COVID-19 positive patients will not be allowed except in extenuating circumstances – by prior agreement with the Charge Nurse Manager only, and wearing an N95 mask.
  • Other methods of communication will be facilitated e.g. phone, facetime, zoom etc.

You must NOT visit the hospital if you

  • are a household contact of a COVID-19 positive case
  • are COVID-19 positive
  • Have a cold or flu/COVID-19-like symptoms (even if you are testing negative for COVID-19)

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Everyone visiting our facilities must wear a mask, no exceptions

While we appreciate that some people have legitimate reasons for being exempt from wearing a mask and may even have an official card to confirm this, people who cannot or will not wear a mask cannot visit someone in hospital or attend hospital, other than to access healthcare treatment*. This is another measure to minimise the risk to vulnerable patients.

*healthcare treatment includes: Emergency Department care, outpatient appointments, surgery or a procedure. 

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

This little test could save your life!

L to R: Karen Starkey and Lisa Kahu of Kaikoura are thrilled that the National Bowel Screening Programme has come to Canterbury.

L to R: Karen Starkey and Lisa Kahu of Kaikoura are thrilled that the National Bowel Screening Programme has come to Canterbury.

Testing kits are being posted to Canterbury 60 – 74 year olds over a two year period.  If you are 60 – 74 years old, look out for the kit.

When you receive it, use the kit, sign the consent form, seal everything in the prepaid package, and post it back straight away.  This little test could save your life!

If you are not 60–74, tell your whānau about the National Bowel Screening Programme and encourage anyone you know in that age range to look out for their kit and to use and return it straight away – this little kit could save their life.

If, at any age, you have worrying signs or symptoms such as blood in your faeces or unusual bowel movements that continue for weeks – don’t wait for a kit – make an appointment to see your GP team or health provider immediately. Acting now could save your life.

New Zealand has one of the highest rates of bowel cancer in the world and 1200 people die from this disease each year. It is the second most common cause of death from cancer.

The disease typically affects older people, which is why the programme is aimed at people aged 60-74.

Since the National Bowel Screening programme began in New Zealand just over three years ago, the programme has screened more than quarter of a million people and detected over 700 cancers early enough for successful treatment in 90 percent of cases.

You can reduce your risk of developing bowel cancer by having a healthy diet high in fruit, vegetables and fibre, by exercising regularly and by not smoking.

For more information, visit www.timetoscreen.nz/bowel-screening.

About the National Bowel Screening Programme

People aged 60 – 74 years of age are encouraged to ensure that their details are up to date with their GP team, to ensure they are easily contactable through the mail.

The programme is for people with no symptoms of bowel cancer. Anyone who has any concerns about their bowel health should contact their GP for advice.

What are the symptoms of bowel cancer?

Common symptoms of bowel cancer may include:

  • a change to your normal pattern of going to the toilet that continues for several weeks
  • blood in your bowel motion (poo).

Although these symptoms may be caused by other conditions, it’s important to be sure and get them checked by your doctor.

Why is bowel screening important?

Bowel cancer is the second highest cause of cancer death in New Zealand.  Every year more than 3000 people are diagnosed with bowel cancer and more than 1200 die from the disease. People based in the Canterbury District Health Board’s region have the — highest rate of bowel cancer nationwide. Bowel screening every two years can help save lives by finding bowel cancer at an early stage, when it can often be successfully treated. There may be no warning signs that someone has bowel cancer. Bowel screening can also detect polyps. These are not cancer, but they may develop into a cancer over a number of years. Most polyps can be easily removed, reducing the risk that bowel cancer will develop.

Who should participate in the programme?

People aged 60 – 74 years of age, who are eligible for publicly funded healthcare, will be invited to participate in the programme. It is important to note that:

  1. If you have symptoms of bowel cancer, you should see your GP immediately and not wait for a screening invitation
  2. If either of the following apply to you then you may not receive additional screening invitations
  • you are already on a bowel polyp or bowel cancer surveillance programme (through the public health system)
  • you have been treated for bowel cancer, or are currently being treated for bowel cancer
  • you have had your large bowel removed
  • you are currently being treated for ulcerative colitis or Crohn’s disease 

How do I participate in the programme?

You do not have to register for the programme, but your contact details (especially postal address) need to be up to date with your GP because participants will be contacted by mail.

Over the next two years, people aged 60-74 who are eligible for free public healthcare in NZ will be sent an invitation, consent form and test kit in the mail.

  1. People who are close to turning 75 (the cut-off age for eligibility) will receive the first letters
  2. People currently aged 60-74 will be invited on their birthdates, allowing for a constant and even flow of invitations over 24 months:
    •    Those who have a birthdate with an even number will receive an invitation in year 1 (between November 2020 and November 2021)
    •    Those who have a birthdate with an odd number will receive an invitation in year 2 (between November 2021 and November 2022)
  3. People who turn 60 at any time from 30 October 2020 will be invited around their birthday. After a person has been invited for the first time, future correspondence will be based on their previous screening dates.

How does the test work?

The faecal immunochemical test (FIT) is easy and simple to do in the privacy of your own home can detect tiny traces of blood present in a small sample of faeces (your bowel motion, or poo), which may be an early warning sign that something is wrong with a person’s bowel.

Samples of faeces are sent back for testing through the mail.  People with a positive result will be contacted by their GP to discuss their results and to plan further investigation. Those participants with a negative FIT result will be recalled for repeat screening after two years.

What does it mean if you have a positive result?

A positive test result does not necessarily mean that bowel cancer is present.  Small amounts of blood in a bowel motion are most commonly caused by polyps, or other minor conditions such as haemorrhoids (piles), which can easily be treated. A positive test result means that further investigation is required. This will usually be a colonoscopy (an internal examination of the large bowel).

Why is the programme only for people aged 60 – 74 years?

In the country’s pilot programme, bowel cancer was most common in those over aged 60, so the programme has been designed to screen the age group where we can achieve the greatest impact for our population. However, bowel cancer can happen at any age and if you have any concerns about your bowel health you should talk with your GP.

Who can I talk to about the programme?

To find out more visit www.timetoscreen.nz, call 0800 924 432 or talk to your doctor

Page last updated: 19 January 2021

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