ORANGE

Hospital visitors don’t need a Vaccine Pass, but must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for visiting guidelines, COVID-19 tests current case numbers in regions of Canterbury and care in the community advice. See www.vaccinatecanterburywestcoast.nz for info about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
19 April 2022

For visitors to all facilities effective from Tuesday 19 April 2022

With the change to the ORANGE Traffic Light setting, Canterbury DHB is easing its visitor policy in recognition of the fact we have passed the peak of the current Omicron outbreak and case numbers are slowly reducing.

The following visitor restrictions are now in place for all Canterbury DHB hospitals and health facilities:

  • One adult visitor may be accompanied by no more than one child over the age of 12 per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.  No children under 12 and those 12 and over must be accompanied by an adult and wear a medical mask.
  • Visitors or support people should not visit our facilities if they are unwell.
  • Surgical/medical masks must be worn at all times at all Canterbury DHB sites and will be provided if people don’t have them.
  • Hand sanitiser stations are visible and must be used.

By adhering to these conditions, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances (ie more than one visitor) where a trusted whānau member provides assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – please check with the ward’s Charge Nurse before you come to hospital to visit
  • People attending Christchurch ED or Ashburton AAU can have one support person with them
  • Women in labour and in the birthing suite can have two support people, and women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Womens Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments, no children are allowed to visit.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted, following a supervised negative RAT result)
  • Children who are inpatients, one other visitor (other than a parent or caregiver) is able to visit in consultation with the nurse in charge.
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Face covering exemption cards

The Exemptions Team at the Ministry of Health is now responsible for processing requests for Face Covering Communication Cards.

Updated information about mask wearing, and how to request an exemption card can now be found here. People unable to request an exemption card online can call 0800 28 29 26 and select option 2, or text 8988

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Cantabrians urged to get tested after notification of COVID-19 case

Wednesday 17 November 2021Canterbury DHB News4 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

Cantabs are being urged to seek a COVID-19 test after the notification of a case in the region today

Please attribute comment to Dr Helen Skinner, Senior Responsible Officer for the COVID-19 response, Canterbury DHB:

With the Ministry of Health confirming a case of COVID-19 in Christchurch today, Cantabrians who are experiencing any COVID-19 symptoms are being urged to get tested.

People can be tested at their General Practice (you need to call before you turn up for a test) or at a community-based testing centre (CBTC).

You don’t need a referral to attend a CBTC. You can drive-up or walk-in. Testing is free, unless you require a test for travel overseas.

The CBTCs currently operating in Canterbury are:

  • Orchard Road CBTC (near Airport), 174 Orchard Road, Christchurch. Open 9am-4pm (or later if demand requires), 7 days a week.
  • Whānau Ora Community Clinic CBTC, 250 Pages Road, Wainoni, Christchurch. Open 9am-3:30pm (or later if demand requires), 7 days a week.
  • Ashburton Hospital site CBTC – 28 Elizabeth Street, Ashburton hospital site. Open 10am-2pm every Tuesday, Thursday and Saturday. *Note: please enter via Driveway D, not the main entrance to the hospital. While this is a Drive In testing facility, and people arriving in cars is preferred, walk-ins can be accommodated.  

We have increased capacity at our testing centres, with additional staff brought on board. Our Orchard Road site will remain open later if needed, to respond to demand.

People can check if their GP can provide COVID-19 testing by calling them or via the Healthpoint website: https://www.healthpoint.co.nz/covid-19/canterbury/.  

Please get tested if you visited a location of interest or have cold and flu symptoms.

Full details of testing options in Canterbury can be found here: https://www.cdhb.health.nz/your-health/canterbury-dhb-covid-19-information/#4

 

Accessing Health Services

Unless you have been contacted by phone to advise that your planned (elective) surgery or outpatient appointment is postponed, please assume it is going ahead and turn up to your appointment.

Masks or face coverings must be worn at all times at Canterbury DHB sites and will be provided if people don’t have them. Hand sanitiser stations are visible and must also be used.

Please scan in using the QR code, wherever you go using the government’s COVID-19 Tracer App, and ensure Bluetooth is turned on within the app – this means you’ll receive alerts if you’ve been exposed to a case.

Current visitor restrictions for DHB facilities can be found here. Restrictions are in place because reducing the number of people entering our hospitals reduces the opportunities of infection spreading, helping protect vulnerable patients and our staff. Most importantly, please don’t come visiting if you feel unwell.

We continue to treat everyone who presents at our facilities needing healthcare, regardless of their immunisation status.

 

Vaccinations

This is a timely reminder of how easily COVID-19 can spread. Our best defence against the virus is to have as many people as possible in our community vaccinated.

It’s important that we continue to improve vaccination coverage across Canterbury, as high vaccination rates will help protect our communities and keep people safe.

94 percent of our eligible population has now received at least one dose and 83 percent are fully vaccinated. We’re urging anyone yet to receive their vaccinations to get vaccinated to protect themselves and their whanau and our community.  

A full list of clinics, including multiple walk-in options, can be found here: https://vaccinatecanterburywestcoast.nz/covid-19-vaccination-clinics-in-christchurch-canterbury-west-coast/.  

Our drive through vaccination clinic at Christchurch Arena in Addington is open until 7.30pm every weeknight, and there’s a pop-up vaccination event at the New World Ferry Road car park Thursday and Friday this week from midday-6.30pm.

There are currently 100+ community vaccination clinics open throughout Canterbury, many open weekends and late nights. You do not need to book for most of them. If you prefer a fixed time, you can book your vaccination at www.bookmyvaccine.covid19.health.nz or call 0800 28 29 26.

The more of us who are fully vaccinated, the more protection we will have against COVID-19, and the more freedom this gives us.

ENDS

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Page last updated: 18 January 2022

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