HOSPITAL VISITING

Hospital visiting guidelines updated 16 September 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are not acceptable. See our COVID-19 pages for detailed information about hospital visiting guidelines, COVID-19 tests and care in the community advice. See www.vaccinatecanterburywestcoast.nz for information about vaccinations.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

COVID-19 testing urged in Canterbury following recent wastewater detections

Monday 1 November 2021Media release3 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

Cantabs are being urged to seek a COVID-19 test after COVID was detected in wastewater sampling on Friday

With the Ministry of Health confirming the detection of COVID-19 in two new wastewater samples collected in Christchurch on Friday, it’s important Cantabrians who have any COVID-19 symptoms – no matter how mild – seek a test.

Over the weekend more than 5,400 COVID-19 swabs were carried out at our testing sites and via general practice teams across the Canterbury community. Because of the recently reported cases and new wastewater detections, it’s important these high testing rates continue.

Free COVID-19 testing also continues to be available at some general practices, and at our three Community-Based Testing Centres (CBTC).

The current testing options available in the community have good capacity to respond to high demand throughout the region.

COVID-19 CBTCs in Christchurch and Canterbury:

People can check if their GP can provide COVID-19 testing by calling them or via the Healthpoint website: https://www.healthpoint.co.nz/covid-19/canterbury/.  

Canterbury DHB’s Emergency Coordination Centre Controller, Tracey Maisey says anyone who is displaying any COVID-19 symptoms or has visited a location of interest is encouraged to attend.

“No appointment is necessary and testing is free for everyone. You don’t need a referral to attend a testing centre and you can drive-up or walk-in,” says Tracey.

Please be aware though that if it’s busy you may have to wait for your test. While not essential, we recommend you take your NHI number with you, which can speed up the process. Please arrive at least half an hour before the facility closes.

More information on testing is here and if you save the link you will be able to check for changes: https://www.cdhb.health.nz/your-health/canterbury-dhb-covid-19-information/#4.

 

Vaccinations

We’re also reminding people that there are plenty of places to get vaccinated if they have not already.

It’s important that we continue to improve vaccination coverage across Canterbury, as high vaccination rates will help protect our communities and keep people safe.

Over 91 percent of our eligible population has now received at least one dose. We’re urging anyone yet to receive their vaccinations to get vaccinated to protect themselves and their whānau and our community.  

A full list of clinics, including multiple walk-in options, can be found here: https://vaccinatecanterburywestcoast.nz/covid-19-vaccination-clinics-in-christchurch-canterbury-west-coast/.  

There are currently 100+ community vaccination clinics open throughout Canterbury, many open weekends and late nights. You do not need to book for most of them.  If you prefer a fixed time, you can book your vaccination at www.bookmyvaccine.covid19.health.nz or call 0800 28 29 26.

The more of us who are fully vaccinated, the more protection we will have against COVID-19, and the more freedom this gives us.

ENDS

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Page last updated: 22 November 2021

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