VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Heading to Hospital? From 24 August, Canterbury DHB’s Hospital Shuttle is changing location

Thursday 13 August 2020Media release3 minutes to read

The free shuttle is on the move from 24 August

The free shuttle is on the move from 24 August

For detailed information about the Deans Avenue car park and hospital shuttle including shuttle bus times and parking payment options, see www.cdhb.health.nz/shuttle

Canterbury DHB’s popular Hospital Shuttle, which has carried more than one and a quarter million passengers since it was set up in late October 2014, will run from the new Deans Ave Car Park from Monday August 24.

With 200 patient and visitor car parks and up to 150 new staff car parks, the new site will provide clean, sealed, lit and secure car parking plus a covered stop for those waiting for the shuttle.

Canterbury DHB Chief Executive, David Meates says this gives us dedicated patient, visitor and staff parking for Christchurch Hospital.

“We’re aware that it’s not always easy for our patients and visitors to get a park in the Lichfield St car park. With the Deans Ave car park there will be ample parking spaces for patients and visitors with reliable and regular transport for them to and from the hospital with our shuttle service,” David says.

The free Hospital Shuttle runs every 15 minutes, from 7.15am – 8.30pm Monday to Friday and 11.00am – 8.00pm weekends, with a lunch break on weekends for the driver from 2.30 pm to 3.15pm when no shuttle will operate.

A new and sophisticated ticketing system will be installed similar to that used at Lichfield St and rates will be slightly lower than those charged currently. 

“We are returning to a location that is already familiar – although much improved – and the Deans Ave location means patients and visitors can avoid the city centre when travelling to their appointments. The car park will be available 24 hours a day, 7 days a week and will be well lit and secure.

“The journey time on the shuttle should be the same as from Lichfield St or slightly quicker, as there are fewer traffic lights for the shuttles to negotiate,” says David.

More information will shortly be available at www.cdhb.health.nz/parking  

ENDS

KEY FACTS

  • The Deans Avenue car park will be leased from Fulton Hogan and managed by Wilson Parking.
  • Patient and visitor parking rates will be slightly lower than those at the current location.
  • Staff parking will be for existing staff on the parking wait list and those moved from the Staff Car Parking Building on the corner of Antigua St and St Asaph.
  • The Canterbury DHB Hospital Shuttle Service will run between Deans Ave and Christchurch hospital and outpatients, using four shuttle buses.
  • The free Hospital Shuttle runs every 15 minutes, from 7.15am – 8.30pm Monday to Friday and 11.00am – 8.00pm weekends, with a lunch break on weekends for the driver from 2.30 pm to 3.15pm when no shuttle will operate.

Canterbury DHB’s Hospital Shuttle will be running from the Deans Avenue car park from 24 August 2020

Canterbury DHB’s Hospital Shuttle will be running from the Deans Avenue car park from 24 August 2020

 

 

Tags

Related topics

Back to Health News

Page last updated: 27 October 2020

Is this page useful?