VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Measles continues to spread in Canterbury

Thursday 21 March 2019Media release2 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

Measles continues to spread in Canterbury with GPs on high alert for people presenting with measles-like symptoms.

The number of measles cases in Canterbury has risen to 34, with a further five cases under investigation.

Canterbury medical officer of health Dr Ramon Pink says measles continues to spread in Canterbury.

“We’ve had another four confirmed cases this week and we’re concerned that numbers are tracking upwards,” says Dr Pink.

Dr Pink says Canterbury’s young people are being hit hardest by measles.

“Twenty-two of our 34 cases have occurred in people aged 28 and younger. This group is particularly susceptible to measles, and we need to increase vaccination uptake amongst this group if we’re to stop the spread of measles.”

GP teams are focusing on those who need the vaccine most – people aged between 12 months and 28 years who have never been immunised.

Dr Pink says the measles virus is incredibly infectious.

“In most cases we’ve been able to identify the confirmed case who has spread measles to contacts in the same household, school or workplace. But for some cases we haven’t been able to identify any links, indicating that measles is spreading in the community.

“We’re asking people who are unwell with measles-like symptoms, or who have never been vaccinated, to stay away from large gatherings. There is enough for our community to be dealing with right now without adding more illness.”

The symptoms of measles are a cough or runny nose or conjunctivitis, and a fever above 38.5 C, and a rash. 
  
If you think you may have been exposed to measles or have symptoms, please call your general practice first, 24/7. Calls made to general practices after hours will be answered by a nurse who will advise you what to do and where to go if you need to be seen.
  
More information about measles is available at https://www.health.govt.nz/your-health/conditions-and-treatments/diseases-and-illnesses/measles and http://www.immune.org.nz.

ENDS

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Page last updated: 30 July 2020

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