VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Public Health advisory – smoke from the fire near Woodend/Pegasus Town

Thursday 3 November 2022Media release2 minutes to read

Health warning removed for algal bloom at Waiau River at Waiau Township Bridge

Health Warning – Algal Bloom in Lake Pegasus

Te Mana Ora Community and Public Health, part of Te Whatu Ora National Public Health has the following public health advice in relation to smoke from the fire located near Woodend beach/Pegasus Town, which presents a moderate risk to health:

Air around this area is smoky and there is potential that people who are sensitive to smoke – such as those with heart or lung conditions, pregnant women, young children and the elderly ­– may experience symptoms like coughing, shortness of breath or eye, nose and throat irritation.

Waitaha Canterbury Medical Officer of Health Dr Ramon Pink says exposure to smoke can worsen pre-existing health conditions such as asthma and heart disease.

“People affected by the smoke should close windows and doors, stay inside if it’s safe to do so and avoid or reduce outdoor exercise.

“Anyone experiencing health issues from the Woodend fire should phone their usual general practice team in the first instance,” Dr Pink says.

“For families returning to homes or holiday accommodation after the fire, it is important to know the smell of smoke in your properties presents no serious threat to health.”

What to do when it’s smoky outside

If you see or smell smoke outside, you should stay inside if it’s safe to do so.

Remember to:

  • Keep your windows and doors shut
  • Switch your air conditioning to ‘recirculate’
  • Air out your house when the smoke clears
  • Look out for children, older people, and others at risk
  • Keep pets inside with clean water and food. Keep pets’ bedding inside if possible.

ENDS

 

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Page last updated: 3 November 2022

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