VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Te Whatu Ora Waitaha Canterbury – People warned to stay away from beaches, rivers and floodwaters

Thursday 28 July 2022Media release1 minute to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

People warned to stay away from beaches, rivers and floodwaters

Te Mana Ora (Community and Public Health) is warning people to avoid contact with beaches, rivers and floodwaters for two days. 

Dr Matthew Reid, Canterbury Medical Officer of Health, says the recent heavy rain has resulted in added pressure on sewerage systems and overflows into many waterways.

“Flood waters may have been contaminated with sewage and the most important thing to remember when cleaning up is to practise basic hand hygiene,” Dr Reid says.

“Always wash your hands using soap after being in contact with contaminated water, and after cleaning up areas affected by flooding. It’s also important not to allow children to play in flood-affected areas until the clean-up is complete.

“In general people should avoid rivers and beaches for at least two days after any significant rainfall event. It’s not safe to drink water from rivers or use the rivers or estuary for recreational activities.”

For more detailed information on flooding and health please visit the Manatū Hauora/Ministry of Health website:

Flooding and Health

www.health.govt.nz/your-health/healthy-living/emergency-management/protecting-your-health-emergency/floods-and-health

 

 

 

 

 

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Page last updated: 5 October 2022

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