VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

WellNow, Canterbury’s health magazine arrives in mailboxes this week

Wednesday 18 November 2020Media release3 minutes to read

The latest edition of our WellNow magazine is out now

Look out for the latest edition of Canterbury DHB’s WellNow magazine that is being delivered to mailboxes across the region this week.

Canterbury DHB Acting Chief Executive, Andrew Brant, says the magazine informs those who want to keep up with our fast-moving health system and is well worth a read.

“It is still one of our most effective and direct channels for letting Canterbury people know what’s going on in their health system.

“As well as stories about the health journeys of Canterbury people, it holds valuable information on the services that are available and how to access them. Most importantly for this edition though, it includes an introduction, mostly in pictures, to Waipapa – our newest, state-of-the art health facility which is opening to the public this month,” says Dr Brant.

The name “Waipapa” was gifted to the people of Canterbury by Te Maire Tau, Ūpoko (head) of the Ngāi Tuahuriri hapu, a gift strongly endorsed by Manawhenua Ki Waitaha, Canterbury DHB’s health partners. It builds on the DHB’s partnership with Manawhenua Ki Waitaha and acknowledges the mana of Te Ngāi Tūāhuriri Rūnanga who are papatipu rūnanga for the land on which the new building sits.

“The new Emergency Department (ED) opens to the public today, 18 November – but to help our teams move and acclimatise, we ask that people save ED for emergencies and if they don’t need emergency care, they instead take advantage of their own GP team or one of our three Urgent Care facilities – 24hrs Surgery in Bealey Ave, Moorhouse Medical or Riccarton Clinic.”

From today the new ED can be accessed off Riccarton Avenue, with the entrance to the left as you face Christchurch Women’s Hospital.

Other highlights include stories that go behind the scenes of our COVID-19 response – celebrating just some of those teams that worked away unseen in health’s engine room. Read about the wellbeing and mental health benefits for Māori who connect regularly with whānau and learn about their whakapapa, and hear 86-year-old Shirley’s story that shows just how important it is to get up and moving as soon as possible after surgery.

There’s also information on the National Bowel Screening Programme. It advises people aged 60-74 years to look out for their free bowel screening test kit in the mail near one of their next two birthdays, and use and return it. The test detects signs of cancer early, when it’s easier to treat, and during the first year alone could help find around 100 cancers and save as many lives.

In addition to the print edition, there is an online version of WellNow on the Canterbury DHB website. An important additional section called “How we measure up” will be added later this month. This extra section looks at our performance and is more focused on data that highlights areas where we need to improve and charts our progress.

ENDS

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Page last updated: 7 November 2022

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