VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Patient Safety

  1. Home
  2. Health news
  3. Patient Safety

25 news items.

Featured – Media release

Canterbury DHB makes changes to visiting hours

Wednesday 22 September 2021Quick Read

  Christchurch Hospital is changing its visiting hours effective from tomorrow, Thursday 23 September. Members of the... read more about Canterbury DHB makes changes to visiting hours»

Tags

Featured – Media release

Canterbury DHB makes changes to visiting at its facilities under Delta Alert Level 2

Tuesday 7 September 2021

  Please attribute comment to Dr Helen Skinner, Canterbury DHB Emergency Coordination Centre (ECC) Controller:... read more about Canterbury DHB makes changes to visiting at its facilities under Delta Alert Level 2»

Tags

Featured – Media release

COVID-19 Alert Level 3 – access to healthcare and visitor restrictions in Canterbury

Tuesday 31 August 2021

  Under COVID-19 Alert Level 3, visitor access to all Canterbury DHB health facilities remains restricted to enable... read more about COVID-19 Alert Level 3 – access to healthcare and visitor restrictions in Canterbury»

Tags

Featured – Media release

Accessing healthcare in Canterbury under COVID-19 Alert Level 4 restrictions

Wednesday 18 August 2021Quick Read

General Practices, community pharmacies and Urgent Care Centres are all open but they will have some additional... read more about Accessing healthcare in Canterbury under COVID-19 Alert Level 4 restrictions»

Tags

Featured – Media release

Care still available for patients with acute eye conditions, eye injection appointments still going ahead

Wednesday 18 August 2021Quick Read

Canterbury DHB is advising people with acute ophthalmology (eye) conditions to still seek the care they need. In... read more about Care still available for patients with acute eye conditions, eye injection appointments still going ahead»

Tags

Featured – Media release

Information for visitors and patients

Wednesday 18 August 2021

Canterbury DHB will reinstate its no-visitor policy across all facilities from 11:59 tonight (Tuesday 17 August 2021)... read more about Information for visitors and patients»

Tags

Featured – Media release

Canterbury Serious Adverse Events 2019/20

Thursday 10 December 2020Quick Read

Inpatient falls and pressure injuries continue to be the two major serious adverse events reported by Canterbury DHB... read more about Canterbury Serious Adverse Events 2019/20»

Tags

Featured – Media release

Canterbury DHB makes changes to visiting at its facilities under Alert Level 1

Wednesday 23 September 2020Quick Read

Please attribute comment to Dr Sue Nightingale, Chief Medical Officer, Canterbury DHB: Following New Zealand (apart... read more about Canterbury DHB makes changes to visiting at its facilities under Alert Level 1»

Tags

Featured – Media release

Bring your own mask when visiting the hospital

Tuesday 18 August 2020Quick Read

Canterbury DHB is reminding people to wear a mask when visiting a hospital or health centre while the region is under... read more about Bring your own mask when visiting the hospital»

Tags

Featured – Media release

Canterbury DHB makes changes to visiting at its facilities under Alert Level 2

Friday 14 August 2020Quick Read

Please attribute comment to Dr Sue Nightingale, Chief Medical Officer, Canterbury DHB: Following New Zealand (apart... read more about Canterbury DHB makes changes to visiting at its facilities under Alert Level 2»

Tags

Featured – Media release

Updated visitor guidance under COVID-19 Alert Level 1 for Canterbury DHB facilities

Friday 19 June 2020Quick Read

Please attribute comment to Dr Sue Nightingale, Chief Medical Officer, Canterbury DHB: Under Alert Level 1 Canterbury... read more about Updated visitor guidance under COVID-19 Alert Level 1 for Canterbury DHB facilities»

Tags

Featured – Media release

Canterbury DHB makes changes to visiting at its hospitals and health centres under Alert Level 2

Friday 15 May 2020Quick Read

Please attribute comment to Dr Sue Nightingale, Incident Controller, Canterbury DHB Emergency Coordination Centre... read more about Canterbury DHB makes changes to visiting at its hospitals and health centres under Alert Level 2»

Tags

Featured – Media release

Changes to Burwood Hospital visiting

Wednesday 6 May 2020Quick Read

Following Monday’s relocation of residents from Burwood Hospital back to their home at Rosewood Rest Home & Hospital,... read more about Changes to Burwood Hospital visiting»

Tags

Featured – Media release

Updated visitor guidance under COVID-19 Alert Level 3 for Canterbury DHB facilities

Wednesday 29 April 2020Quick Read

As we settle into Alert Level 3, sticking to our bubble and staying home unless you need to go out is still our best... read more about Updated visitor guidance under COVID-19 Alert Level 3 for Canterbury DHB facilities»

Tags

Featured – Media release

COVID-19 Alert Level Four – Updated hospital and clinic visitor policy

Thursday 26 March 2020Quick Read

Canterbury and West Coast DHBs Chief Executive David Meates has today announced further significant changes to the... read more about COVID-19 Alert Level Four – Updated hospital and clinic visitor policy»

Tags

Featured – Media release

Canterbury DHB postpones non-urgent surgeries and non-urgent outpatient appointments, to focus on the COVID-19 response

Tuesday 24 March 2020Quick Read

In light of the Prime Minister’s announcement yesterday afternoon (Monday 23 March) that we have escalated to... read more about Canterbury DHB postpones non-urgent surgeries and non-urgent outpatient appointments, to focus on the COVID-19 response»

Tags

Featured – Media release

Temporary changes to limit visitor numbers at Canterbury DHB facilities

Friday 20 March 2020

Canterbury DHB Chief Medical Officer Dr Sue Nightingale today announced significant temporary changes to the DHB’s... read more about Temporary changes to limit visitor numbers at Canterbury DHB facilities»

Tags

Featured – Media release

Canterbury Serious Adverse Events 2018/19

Thursday 21 November 2019Quick Read

Inpatient falls and pressure injuries continue to be the two major serious adverse events reported by Canterbury DHB... read more about Canterbury Serious Adverse Events 2018/19»

Tags

Media release

WellNow, Canterbury’s health magazine arrives in mailboxes this week

Wednesday 18 November 2020Quick Read

Look out for the latest edition of Canterbury DHB’s WellNow magazine that is being delivered to mailboxes across the... read more about WellNow, Canterbury’s health magazine arrives in mailboxes this week»

Tags

Media release

Canterbury Serious Adverse Events 2017/18

Friday 7 December 2018Quick Read

Inpatient falls and pressure injuries continue to be the two major serious adverse events reported by Canterbury DHB... read more about Canterbury Serious Adverse Events 2017/18»

Tags

Media release

Learn more about your meds for Patient Safety Week 2017

Tuesday 7 November 2017Quick Read

With the launch of Patient Safety Week, Cantabrians with prescribed medication are being encouraged to ensure they can... read more about Learn more about your meds for Patient Safety Week 2017»

Tags

Media release

Alcohol is no ordinary commodity – It’s official!

Wednesday 21 December 2016Quick Read

The Canterbury Medical Officer of Health, Dr Alistair Humphrey, has triumphed in a landmark case in the Court of... read more about Alcohol is no ordinary commodity – It’s official!»

Tags

Media release

Government announces $3.76m health support for Kaikoura & Marlborough

Friday 9 December 2016Quick Read

​​​​Media Statement to be attributed to Murray Cleverley, Canterbury DHB Chair: We're very pleased to see some... read more about Government announces $3.76m health support for Kaikoura & Marlborough»

Tags

Media release

Latest Canterbury Community Health magazine marks Patient Safety Week

Wednesday 2 November 2016Quick Read

This week is New Zealand's national “Let's Talk” Patient Safety Week, coordinated by the Health Quality &... read more about Latest Canterbury Community Health magazine marks Patient Safety Week»

Tags

Media release

The Canterbury Health System makes a flying start to Patient Safety Week

Wednesday 2 November 2016Quick Read

This week is New Zealand's national “Let's Talk” Patient Safety Week, coordinated by the Health Quality &... read more about The Canterbury Health System makes a flying start to Patient Safety Week»

Tags

Showing 1-25 of 25 results, page 1 of 1.

Page last updated: 1 November 2021

Is this page useful?