VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Canterbury health system

21 news items.

Newsletter

Te Mana Ora Newsletter – December 2018

Friday 14 December 2018Quick Read

This newsletter is produced by Community and Public Health as a vehicle for promoting positive korero on hauora Māori... read more about Te Mana Ora Newsletter – December 2018»

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Media release

Completing the Census is vital

Wednesday 28 February 2018Quick Read

Completing the Census is vital to help us plan and fund your health services Completing your Census form and being... read more about Completing the Census is vital»

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Media release

Canterbury health system working hard to keep Cantabs well

Tuesday 23 May 2017

The Canterbury DHB's performance in Quarter 3 of the 2016/2017 National Health Targets show the DHB continues to strive... read more about Canterbury health system working hard to keep Cantabs well»

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Media release

Canterbury Health System clocks up one million electronic referrals

Monday 20 February 2017Quick Read

Electronic referrals by Canterbury clinicians through the South Island's Electronic Request Management System (ERMS)... read more about Canterbury Health System clocks up one million electronic referrals»

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Media release

Financial review on Canterbury DHB informs future direction

Thursday 22 December 2016

Statement from the Chair of Canterbury District Health Board, Murray Cleverley The Minister of Health has today... read more about Financial review on Canterbury DHB informs future direction»

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Media release

Strong commitment to new target focused on healthy kids

Tuesday 22 November 2016Quick Read

The Canterbury Health System is committed to the Government's newest health target ‘Raising Healthy Kids', which... read more about Strong commitment to new target focused on healthy kids»

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Media release

Falls prevention efforts reducing harm in our health system

Thursday 10 November 2016Quick Read

Falls prevention efforts are being praised for a 25 percent reduction in the number of Serious and Adverse Events... read more about Falls prevention efforts reducing harm in our health system»

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Media release

Celebrating health excellence

Thursday 3 November 2016

The Canterbury Health System has celebrated an outstanding calibre of entries to the Quality Improvement and Innovation... read more about Celebrating health excellence»

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Media release

The Canterbury Health System makes a flying start to Patient Safety Week

Wednesday 2 November 2016Quick Read

This week is New Zealand's national “Let's Talk” Patient Safety Week, coordinated by the Health Quality &... read more about The Canterbury Health System makes a flying start to Patient Safety Week»

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Media release

Move to new Burwood facilities kicks off

Friday 10 June 2016Quick Read

Canterbury DHB and the New Zealand Defence Force (NZDF) will start moving patients from The Princess Margaret Hospital... read more about Move to new Burwood facilities kicks off»

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Media release

Join the young Cantabs helping make the Canterbury Health System better

Friday 3 June 2016Quick Read

A group of young Cantabrians want more people to help them make the Canterbury Health System better for others their... read more about Join the young Cantabs helping make the Canterbury Health System better»

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Media release

New Chief Medical Officer announced

Wednesday 1 June 2016Quick Read

Dr Sue Nightingale is well known to many in the Canterbury Health System and it's her established credentials and... read more about New Chief Medical Officer announced»

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Media release

Open reporting key to improving our health system

Friday 4 December 2015Quick Read

Canterbury District Health Board (CDHB) remains committed to transparent and open reporting of Serious Adverse Events,... read more about Open reporting key to improving our health system»

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Media release

Integration drives Canterbury Health System’s performance

Tuesday 26 May 2015Quick Read

Integration efforts across the Canterbury Health System remain pivotal to Canterbury District Health Board's... read more about Integration drives Canterbury Health System’s performance»

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Showing 1-21 of 21 results, page 1 of 1.

Page last updated: 19 August 2021

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