All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Strong commitment to new target focused on healthy kids

Tuesday 22 November 2016Media release3 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

The Canterbury Health System is committed to the Government's newest health target ‘Raising Healthy Kids', which has come into effect from Quarter 1 2016/2017.

The new target focuses on identifying and offering children with obesity a referral for a clinical assessment and healthy lifestyle intervention at the Before School Checks (B4SC).

David Meates, Canterbury DHB Chief Executive says earlier this year the five South Island district health boards (DHBs) agreed on a regional approach to address childhood obesity and plan how they would meet the new Ministry of Health target.

“A suite of referral options are now being made available to General Practice teams to refer at-risk children and their families, ensuring equal access to high quality resources for all South Island residents.”

Mr Meates says an integrated approach is the most effective pathway to prevent and manage overweight children in the South Island.

“Amongst these, for selected cases, will be ‘Triple P Lifestyle', a cost-effective, evidence-based parenting course that focuses on behavioural change, nutrition and physical activity advice for the whole family, as well as ‘Active Families', via Sport Canterbury, which offers coaching and support to families to be more active.

“A popular resource that has been used across the health sector in Waikato since mid-2015 will also be available in the South Island. BeSmarter, which was developed as a parent/child friendly way to start conversations about health and goal-setting, is currently used by paediatricians, nurses, dieticians, dentists, GPs, practice nurses and B4SC staff.”

However, because the roll out of these programmes is in the developmental stages, Mr Meates says performance against the health target is expected to increase significantly once things are fully up and running from early next year.

“We anticipate the percentage of referrals sent and acknowledged to increase in the next quarterly reporting round.”

Children's health remains a strong focus in Canterbury with continued high performance in the immunisation target.

For the fifth quarter in a row, Canterbury has achieved the immunisation target, vaccinating 95 percent of eligible children in Quarter 1.

“We had strong coverage rates across all population groups. This is a significant achievement showing the results of ongoing commitment from immunisation teams across our system.”

Canterbury DHB's performance in Quarter one showed it delivered 4,936 elective surgeries to our population, 98.9 percent of target delivery against the Improved Access to Elective Surgery.

“Theatre capacity constraint remains one of the DHB's biggest challenges in terms of delivering on elective targets. The DHB will deliver on its elective target of 20,982 elective surgeries for the 2016/2017 financial year.”

Despite a number of initiatives to support flow in the Emergency Department (ED), Canterbury DHB did not reach the health target in Quarter 1, with 92.8 percent of patients admitted, and discharged from ED within 6 hours.

“Hospital flow proved a major barrier through the winter months – particularly due to the number of frail elderly admitted due to seasonal flu.

“We are reviewing performance and approaches to high demand with a focus on next winter as flow has now returned to usual with the arrival of spring.”

For more information on Canterbury's performance in Quarter 1 of the 2016/2017 health targets can be found at


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Page last updated: 19 October 2022

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