VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

GP

11 news items.

Media release

Care around the clock continues over the holidays

Friday 21 December 2018Quick Read

This summer, wherever your holidays take you around New Zealand, remember that you can still get free health advice... read more about Care around the clock continues over the holidays»

Tags

Media release

Spotting cancer early makes a difference

Friday 27 July 2018Quick Read

Two people who have had head and neck cancers are encouraging others to be aware of their bodies and check out anything... read more about Spotting cancer early makes a difference»

Tags

Media release

Canterbury Health System clocks up one million electronic referrals

Monday 20 February 2017Quick Read

Electronic referrals by Canterbury clinicians through the South Island's Electronic Request Management System (ERMS)... read more about Canterbury Health System clocks up one million electronic referrals»

Tags

Media release

Strong commitment to new target focused on healthy kids

Tuesday 22 November 2016Quick Read

The Canterbury Health System is committed to the Government's newest health target ‘Raising Healthy Kids', which... read more about Strong commitment to new target focused on healthy kids»

Tags

Media release

Celebrating the South Island’s one millionth electronic referral

Wednesday 23 March 2016Quick Read

With a click of the mouse and an ‘accepted' message, the one millionth successful electronic request for... read more about Celebrating the South Island’s one millionth electronic referral»

Tags

Media release

Phone your General Practice Team for after hours care

Friday 18 December 2015Quick Read

Selwyn residents requiring after hours health care are being encouraged to phone their General Practice Team in the... read more about Phone your General Practice Team for after hours care»

Tags

Media release

Intermittent server issue delays discharge summaries being sent to GPs

Wednesday 8 July 2015

An intermittent server issue has resulted in almost 6,000 discharge summaries not being sent to GPs. Discharge... read more about Intermittent server issue delays discharge summaries being sent to GPs»

Tags

Media release

Why electronic referrals are good news for the region

Thursday 16 April 2015Quick Read

Canterbury District Health Board welcomes the Minister of Health's recent announcement that the Electronic Request... read more about Why electronic referrals are good news for the region»

Tags

Showing 1-11 of 11 results, page 1 of 1.

Page last updated: 16 June 2022

Is this page useful?