All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Serious Adverse Events

7 news items.

Media release

Canterbury Serious Adverse Events 2017/18

Friday 7 December 2018Quick Read

Inpatient falls and pressure injuries continue to be the two major serious adverse events reported by Canterbury DHB... read more about Canterbury Serious Adverse Events 2017/18»


Media release

Serious Adverse Events 2016/17

Friday 24 November 2017Quick Read

Inpatient falls continue to be the single major serious adverse events (SAE) reported by the Canterbury DHB for the... read more about Serious Adverse Events 2016/17»


Media release

Alcohol is no ordinary commodity – It’s official!

Wednesday 21 December 2016Quick Read

The Canterbury Medical Officer of Health, Dr Alistair Humphrey, has triumphed in a landmark case in the Court of... read more about Alcohol is no ordinary commodity – It’s official!»


Media release

Government announces $3.76m health support for Kaikoura & Marlborough

Friday 9 December 2016Quick Read

​​​​Media Statement to be attributed to Murray Cleverley, Canterbury DHB Chair: We're very pleased to see some... read more about Government announces $3.76m health support for Kaikoura & Marlborough»


Media release

Falls prevention efforts reducing harm in our health system

Thursday 10 November 2016Quick Read

Falls prevention efforts are being praised for a 25 percent reduction in the number of Serious and Adverse Events... read more about Falls prevention efforts reducing harm in our health system»


Showing 1-7 of 7 results, page 1 of 1.

Page last updated: 10 December 2020

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